EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 13114 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 26410 Views
  • 15 replies
  • 11 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 554345 Views
  • 0 replies
  • 12 Helpful

Bye bye EE

I can’t log in to app because of some maintenance and as a result I’m not able to make any calls or use any data. That’s just ridiculous you should be ashamed of yourself. 

Back to EE

I have changed my network from EE to Giffgaff last month but I’ve decided to comeback to EE the problem is I have transferred my number to Giffgaff so my account is currently closed. So I tried to make a new account with new number but it didn’t let ...

hjh4456 by Explorer
  • 291 Views
  • 2 replies
  • 0 Helpful

My App

Is it true there are tweets happening to the app?I can't get into it.I need to gift data and unable to do so.Peter

My Ee app

My ee app is not working giving a message that is being updated is their another way i can gift data? 

Call details and text

Why have you removed the facility to see the calls made on an account as it was useful when tracking to see if a minor was being trolled or groomed and times when the calls were made ?

Dave0070 by Explorer
  • 315 Views
  • 2 replies
  • 1 Helpful