Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Need to verify a payment via messages or my card gets blocked but ran out of my current pack- need to top up for new pack to start and APP NOT WORKING NOR IS THE WEBSITE!!
I want log in my App
Anyone got any ideas on how data can be shared while the app is down? My daughter is in need of data which I have lots of but am now unable to share. Do I have to wait until I can call 150 in working hours? Surely this service should have of 24 hour ...
Hi how can I gift data ,when I go into do it says I need to be the account holder of which I am but won’t let me do it
The app is 'being improved'. I need to gift data to one of my family urgently. Is there another way to do this?
This app is less hit and more miss. It asks me randomly to update and is also randomly in need of 'tweaking'. I cannot access my data. Even if I reboot, restart, uninstall and reinstall, nothing works. Come on EE its not rocket science tech it's bog...
App not working
Hi, my app isn’t working and I need to share data, this is a feature I use regularly. I wasn’t notified that the app would be undergoing maintenance, I’ve not been advised how long for and you cannot share data on the web when logging in.I have trie...
Have bought a new mobile Wi-Fi mini that has a different phone number to my previous Wi-Fi device. Can I add and manage this to my account so I can see what my usage is on both phone numbers?
I sent roaming charge add on within the app, got my email back but don't know what tel number it's been added to. I have 2 numbers on my account and only need it added to one of them
