Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
what's happened to my ee app I didn't open [Mod edit: Please do not post personal information on the public board. Thanks!]
Its good app
I think the help bot has gone mad.... I used the app a couple of days ago and I got everything sorted. Clicked on resolved, next thing up pops a new conversation starter 'how can I help you?' . I cliced on resolve issue again converstion cleared, nex...
Is anyone else having problems with EE. My texts aren't going through [message 'Queued for sending]. I tried to log on to my online account and get the message 'You have successfully logged out' but I have not been able to even log on! I need thi...
I keep getting this message every time I open the My EE app. It was working a couple of days ago and then suddenly stopped.
Hello, i have recently bought an iPhone 12 64GB with unlimited data, texts, and what not for my son. When i was ordering the iphone - i was not logged into EE or even had an account registered with EE. Although the emails about the delivery went to m...
It’s the worst thing I have ever had to navigate with an error message on every single page on the website. You’re meant to be the best network but you have the WORST website and app going!! making it difficult to join your network/do anything or hav...
Anyone else finding that it uses a huge amount of battery - about 15% of my total usage over the last 24 hours on my Pixel 7 Pro? And that's all background, didn't open the app once.
Hi, i tried adding my new phone number which i got yesterday to my EE account. And when trying to add my device, it does not recognise my number.
Hi can anyone advise how you raise a complaint re telephone conversations on 150. They just close them off straightaway without even looking into what happened! Thanks
