25-05-2023
07:01 PM
- last edited on
26-05-2023
08:22 AM
by
DanielPA
Hi. Why can't I get on to my account threw the ee app anymore. I went into the shop and they said since I have updated my ee app it's a brand new one and my phone is to old for the new app. I have a Huawei P20 Pro. Is there any way I. Can go back to the old app?
[Mod edit: Please do not post personal information on the public board. Thanks!]
26-05-2023 07:42 AM
Hi @Shanks11.
Welcome to the community.
What happens when you try to access your account?
Are you presented with an error message?
Katie