I switched from BT to EE back in March - not only did it nearly take a month to reconnect the landline and new broadband, but I am now left paying for paper bills whilst I cannot get the EE app to recognise my account and link the landline and board band to the app so I can view my bills online!
Go to pay on a paper bill and there are no account details to pay it to!
I have tried to call EE to no avail, change email, wait and it should resolve itself and I'm literally regretting ever moving from BT, can anyone please give me a resolution as I have tried all the things stated:
Tried a new email address
Tried logging in from the PC and then mobile.... but neither worked.
Tried sending a message to EE on FB and no response! - just standard bot go to the website...
AT MY WITTS END!!!!!!!!!!
All suggestions welcome please, how do I simply link the broadband landline account to the EE app so I can view my bills?
