Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I need to be able to split my Wi-Fi bands. I have a BT router but have switched to EE. I have the attached message on my TV so need to be able to split the bands and rename them so I can connect relevant devices to the correct band.
So I’m strongly considering switching to EE broadband for the speeds. It states there are benefits for upgrading your current mobile plan to unlimited data. I’m already on and unlimited mobile plan with a few months left on contract. Are there any be...
Just to draw a line under what I’ve described as “My Descent into the Depths of Despair” - otherwise known as transferring from BT to EE - I’m 97% there, and accepting that’s as good as it’ll get.BBUnlike many, I find the SH+ router an improvement ov...
Every time I try to download my bill, it fails or nothing happens. This has been going on for months.Likewise when trying to access settings for my digital home phone
Hi folks, just received my new smart hub plus. Although my broadband is working, I cannot run a speed test via the ee app. Is there a problem that anyone knows about? Thanks.
I switched my broadband from BT to EE beginning of January and for 2 months could not view any of my broadband account, billing or wifi controls through my EE ID, although my mobile shows fine. After 2 months and numerous calls and complaints it was...
I can’t access to my EE WiFi
Hello everyone , my internet has stopped working. It made me pay the bill and is still not resolved i tried clearing the dns thing and still nothing is working.
Hello ! I just got EE smart hub and broadband a few weeks ago. Loving it and it’s really great. Can’t figure out how to connect it to the app though. I can’t link device as I don’t know my account number. I’ve searched my emails and texts but can’t ...
i'm getting moved from my old BT connection to EE (very confusing, but seems to be a thing).My current setup is an old BT Openreach modem, into an Asus RT-AC66U router.This is because I have a lot of IOT devices in my home, DHCP set up, internal VPN ...
