Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
i cannot contact ee myself and my parents refuse to do so, and so i am asking for advice here.this wifi is SOOOOOOOOOOOOOOOOOOOOOOO BAD. as said in title, my wifi goes out every 20 minutes and my ping is so unstable in every single game i play. i hav...
Hi,I’m also looking for broadband for a Charity associated with the Scouts. Could you message me with any details?ThanksChris
Hi got my first bill from EE today and it's £64, BT was £35. On the email I received 2 mths ago it's says were staying the same nothing will change .Contract will stay the same with the same ending date 13/12/25. BT account says bill on the 26 August...
Have a HP Officejet which connected perfectly on my previous BT Home Hub - switched to EE Smart Hub and I have lost 3 days of my life trying to get it to connect. Finds the Hub no problem - asks for WPA PW but fails. Message on the report seems to ...
Just received my new Power Hub Replacement. Well done to EE for taking this action. However I think the bag to return the old one is a touch too big. Surely a waste of resources?Stu.
Hello a friend of mine has just recently had all the EE fibre installed and she has a red ended cable that is too short to put the router where she wants what is that grade of cable???? So I can go and purchase one elsewhere or maybe EE provide an ex...
I have. We. Trying to use the app ever since I switched from BT. It will not connect. This means I have no control over my WiFi service. I can’t even see what is connected to the hub. There seems to be an app update almost every day. I have checked ...
Will the Smart Hybrid Connect work with a EE or BT SIM card in? The BT Hybrid connect did. Ive read a few posts on here which are purely based on 'the service' being sold by EE, thats not what I am asking, the question is will it work with a standa...
Received text today from EE saying:Hi it's EE here.We've found that some of our power adaptors on some of our Smart Hubs may stop working sooner than expected. They're not dangerous, but they can fail over time.To make sure you're not affected, we've...
How do I get anyone in EE to take customer service seriously. I desperately want someone to speak to me and sort out the fiasco with trying to fix my broadband transfer from Plusnet to EE but it seems nobody is capable of sorting it out, or respondi...
