Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Can i pair up a EE smarthub with a EE white disc extender followed videos but will not pair up ? This not a EE smarthub pro just the black smarthub from a few years ago ?
Evening everyone,I have been suffering from an odd issue the last 8 weeks or so and it's getting to the point where it's unbearable. I have EE 1.6Gbit service and the Smart Hub Plus. It has been solid for 2 years with no issues but recently started p...
I've recently changed from Sky to EE for my BB and was wondering how I now get EE to cover the early termination fee I've incurred. It was made clear at sign up that EE would reimburse me this fee, just don't know how to go about claiming it from EE....
I switched broadband provider to Voneus in April 2025. I still have an account with EE (and am under contract until late 2026). I aim to use my btinternet.com email account until my contract with EE expires.If I try to send emails from my btinternet....
Hello everyone,I signed up to this community as you are my final hope. We ordered full fibre moved to this property that previously only had a max 76mb connection or something which from the looks here, came out of a standard phone box sign a sky spl...
My old we plan from plus net ( who you could contact and speak to instantly) was upgraded without my consent by EE and after 4 days of trying to sort it out it’s getting worse they have ordered internet hubs and open reach engineers to do things I’v...
I have set up some WiFi schedules for my kids, but they don't appear to be kicking in. Is there something else I should be doing?
When I switched from BT, EE phoned me up and sold me a new package. I work from home so broadband is vital. They sold me their best fibre package with failover etc. but there is no fibre in the village and never will be.I am paying £72 per month.i do...
I’m absolutely fuming. I took out a broadband and tv package with EE and had my order confirmed on the 24/06/25. It was activated on the 30/06/25, with intended installation on the 01/07/25. This didn’t happen because the equipment did not arrive, so...
When I return home my mobile notifies me to sign back into my ee wifi, even though I didn't have to do that at the start of my recently opened account. What should I do to make sure of automatic reconnection please?
