Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm a new customer on the 1.6gbps plan, and this is not my first post on a few technical issues I have found with the service, specifically the performance of the router which will probably quickly push me back into the hands of a 3rd party provider....
I can confirm that I bought an EE Smart Hub Pro recently from eBay. What a fantastic piece of kit this is.Turned it into a wireless access point. Basically, turned off the DHCP server in advanced settings -> IPv4 Configuration, and then connected a L...
I want to get ee broadband
I would like to contact OFCOM EE have stolen money of me several times. Mostly because my change of address has not been recorded properly by EE.Today I was told I did not contact EE about a change of address. They have sent me a text stating this. ...
Hi..Changed from virgin 500 to EE 900 a month ago and so far been really disappointed with the speeds to devices and laptop teams meeting or PS5 frequently dropping out and lagging.I think I have included the information need. How can I improve this...
Ok, What am I doing wrong.Firstly received my new WiFi 7 router at the weekend and set it up. Used the transfer devices option (I guess this 'just' renames my new router to my old router settings). Setup the Hybrid Connect as well.This evening (1 day...
I've left EE broadband and have been waiting for a label. I have replied to texts asking for the label and a kit but received nothing and trying to get through to someone is impossible. It's literally bagged on my desk waiting to be returned
Anybody else had issues with broadband after switching from Virgin to EE. I was with Virgin for years. They promised me that they would pay to end my contract and guess what, that was another cost I incurred. Since my move to EE I have spent more t...
First up I should state that I have reported the issue posted below to EE Customer Services, but I thought it worthwhile posting here in case others are searching.I have a new service connected (1.6gbps service) with a Smart Hub Pro and multiple Smar...
