Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Apologies if this post is a little stupid. I’m not very tech savvy.My BT Home Hub 2 is 6 years old and looks a mess so I bought a EE Smart Hub Pro on Vinted. The hub is brand new and arrived with security seal intact.Online forums suggest the EE Smar...
I am getting fttp installed at my house in a few weeks time and was contacted by openreach to allow them to do external work. Once the external junction box is installed by them, does the fibre cable have to run directly through the wall behind the j...
Hi can I access my internet info to join my ********** mobile details pls [Mod edit: Removed personal information]
Hey, anyone know how to order the tv packages with 1.6gbps internet. can I just order both separately and it works? i might just order 1.6gbps and then upgrade later
Hi, currently on BT Halo 3+ , Street has just been activated so thinking of switching to EE 1.gb . Full Fibre. Couple of questions,really appreciate any help - Thanks. 1) Do BT charge exit Fees (one year left to run on contract) to switch to EE 2) ...
Hi AllI have the 1.6 Gbps package.I get full speeds over WiFi from both the “Smart Hub Pro” and the Smart WiFi Plus. My issue is speeds over Ethernet when going via the smart WiFi plus. The below is using all wired using cat 7e.ONT -> SMART HUB PRO -...
Hi does anyone know to check wether a complaint made and a VOL number given, can you check online anywhere see how the complaint is proceeding along
I changed from BT to EE some months ago but EE network states ‘unsecure network’ I’ve mentioned on telephone calls and agents seem to imply it’s a prob with my iPhone and iPad. I can still access BT network via settings as it’s secure and have been ...
Just migrated from BT to EE not through my choice. Managed to get mobiles and broadband working. Set up on line account and down loaded the APP. Tried to link the broadband then the issues started. the message you get is as below. So Phoned up spoke ...
