Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I represent a small scout group in our coastal town and we are running a number of programmes with young people between the ages of 6-18 years old that include digital inclusivity as some come from deprived backgrounds. We have our own premises b...
I have just switched from BT to EE after receiving an email from BT, as I need 7 Halo discs to cover my old Cottage with 2ft + thick stone walls, I have to mainly feed the discs on Cat6 cables. Because of this I asked the advisor several times are th...
Called BT due to ongoing problems with broadband (we’re not in a full fibre area). Advisor told us EE regrade would help, so engineer came and connected the new EE hub & boosters. I’ve not received any documents and I’m unable to view anything relati...
Had been with BT broadband for 2 years and have been with EE mobile for 20 years. Told BT I was moving, in order to move my broadband, and they offered me a deal to take TV and gave me a discount as I was with EE. After going through the T's and C's ...
Paid my bill but my broadband is still off
Recently migrated over from BT to EE, which was a nightmare, and to try and resolve various issues with the migration we received a new EE Smart hub to replace the BT Smarthub2.All fine, except I've discovered there's no DDNS option in the new EE hub...
How do I go about getting a new router as I’m is about 8years on and now playing up
Just installed the Smart Hub Pro today and so far the set up experiance, range, speed tests have all been good, even VoIP connected without issue. The Smart Hub Plus was a nightmare, errors trying to get into the admin page and it was very sluggish a...
I have recently moved from BT to EE and have a Bambu 3D printer that will only use 2.4ghz wifi connection. It is located away from the main Hub, and I am using 3 EE Smart Wifi Extenders to connect around the house.However the extenders only offer the...
