Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Why does my broadband box sound like paper rustling?
Despite having download speeds of 512mbps it's taking approx 12 hours to download a one hour TV programme
Had the EE 900MB full fibre for nearly a year and have been really disappointed. Doesn't seem much better or more reliable than my previous 70MB on broadband.Depending how you test, I seem to be getting at best 450MB - which by coincidence is their m...
We have recently moved from a BT hub to EE. Initially our HP Envy printer was connected however having re-booted the WIFI, the printer will not reconnect to the WIFI. We have tried connecting using WPS and entering hub password into printer but conti...
Hi there,I've switched over to EE Fibre 67, from their 5G mobile home broadband. They have arranged for an Openreach engineer to come out to my property next Friday, to do some kind of installation. The thing is, I live in a block of flats, and we ca...
My broadband has been off since yesterday evening and the router is showing a solid red lightI've been through the connection test, I've done all the steps to power off and then reset the router but it's still showing as red My mobile can see and con...
Hi, I wonder why London has only 67 Mbps while other small cities have over 900 Mbps on the same plan.
as title says it drops out randomly but more often at night. Why is this happening
Our EE Smart Hub isn't connecting to the Internet and says to sign-in on my phone and laptop. When you do, it goes to this webpage.
My partner and I are moving soon, I am an EE mobile customer and we were considering EE broadband.However, there doesn't seem to be any benefit for existing mobile customers (i.e. cheaper boradband deal or reduced cost of mobile contract), is that co...
