Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’ve used EE for over 17 years and the full fibre broadband EE/BTis the worst I’ve ever used. I’m severely disabled, my cctv is going off, my tv is streaming as I don’t watch live tv, it’s constantly buffering. Internet wouldn’t work upstairs, I had ...
hi everytime i go in the ee site to check my bill i cannot see it it tells me there is a fault and i cannot see my bill ,and try tfreshing the page or check later !this is a very bad system and needs sorted out as i couid not see my last bill and i h...
Just had busiest home bundle installed and have app on iPad nd phone. I can’t however find any way to make a group for devices I add. Looked online and saw it’s to do with parental controls but no parental controls are mentioned on the manage broadba...
Hi, I currently have BT broadband with 70Mbps FTTC. Thinking of upgrading to 900Mbps FTTP with EE. At the moment my hub is in an upstairs room and I have two PCs wired direct. WiFi has always seemed pretty solid throughout the house. With FTTP I th...
Hi all, I swapped my full fibre broadband today from sky 150 to EE 300. Activation day today, plugged EE router in this morning, started working perfectly, no problems. Went to work, came home around lunch time to no BB connection. The LAN light on t...
I signed up for broadband on 3rd May . The plan is called "All Rounder Full Fibre Gigabit" 24 month contract. I am currently with BT and my activation date for EE is 2nd June. I am going to be charged £83.99p per month when I start on 2nd June. This ...
Hi,I have a few questions regarding broadband account setup.Is it possible to have two separate EE broadband accounts under two different account holders, at the same address, using the same router or line?The current router was provided with an exis...
I just wanted to know how long it will take for my broadband and tv services to turn back on after paying an overdue bill
HelloHi there,About a year ago, I was sent an EE Smart Hub, but I honestly can’t remember why it was sent to me. Right now, I have BT Broadband with a BT Smart Hub already set up and working fine. I also have access to EE WiFi for free through my BT ...
Hello,I am having issues with my EE broadband connection, have had the router replaced by EE and have had the white modem box on the wall replaced but is has not fixed the issue, I have my TV connected by cable straight from the router into my TV but...
