Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How to find billing account number
How do I get it back to turquoise?
Hi,sitting here and in the last 45 minutes i have genuinely lost count of the number of times my TV has either paused completely or the picture has frozen while the audio continues. How can the same equipment suddenly become so unbelievably awful si...
I had seven years of relative bliss with my BT broadband. After lots of persuasion and the offer of significant discounts I agreed to switch my broadband, landline and TV (previously Sky) at the end of December. Since then we have barely had two cons...
I;ve notice it couple a months ago, but never reported it because was too busy and waiting 1 hour to talk to someone is a jokeEE is purposely throttling my internet.I work with AI, and im constantly downloading LLMs and need the fastest internet ive ...
Following my switch from BT to EE earlier this week, my BT mail accounts are all down this morning. Too much of a coincidence? Tried syncing using mobile data but no difference.Is there a known issue or is the problem mine? Called EE Customer Serv...
Since moving from bt to ee my e mails does not sync I get an error code have tried to contact the support but get a 2 hour wait for call back how are you supposed to work from home with no e mails ?
I had a BT fibre optic broadband system that also was giving me a digital phone line. I was using a BT Smart Hub 2 and a BT Wi-Fi disc (Black) to get a signal around the house all of which worked very well the speed promised here was 500Mbps down ...
I'm new to EE. I moved over from BT, with whom I never had any issues. All the kit arrived from EE, and I set it all up—but I ran into my first roadblock. The property is large and spread over multiple outbuildings, one for a gym and another for an o...
My EE broadband is terrible. It is impossible to get to speak to someone. I have registered fault and complaint and not received any response. Appalling service.
