Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We've recently joined BT/EE and got the new smart hub. I have my PC attached to the router via an ethernet cable (port 1). If I put my PC to sleep, when it wakes up, the ethernet port takes 15-20 seconds to wake up and for my PC to realise it's attac...
Two weeks ago my home network suddenly started showing certain devices as 'connected / no internet access'. It seems to be affecting most devices on the network randomly, including phones (both iPhone and Androids), tablets, the Smart TV and my lapto...
Net not working
I recently had an email from EE inviting me to an early upgrade to WiFi 7 in March 2025. It also said upgrading pre 31/3/25 avoided any annual price increase until April 2026. My fibre broadband at the time was excellent but as I was ‘invited’ I upgr...
What is email to send previous providers final bill to be settled
Hi I have had this since release and I want to upgrade the router as I got the smart hub wifi6 version the rectangular shape one , I have no seen with this package you get now the new wifi 7 router so I thought hay im gonna see if I can get this seei...
My broadband drops out about 9.30 - 10 pm nearly every night. Has anyone else had this problem? Is a time where we are usually watching film or something and it’s becoming very annoying
Recently migrated from BT FTTC to EE FTTC Service. I’ve had the emails that the migration is complete, using my existing BT hub, and the service is live. When will my new EE hub arrive?
I just renewed my contract a month ago and was asked by the operator if I wanted to keep my landline number. I said I did as I am a sole trader and that is how customers reach me. Anyway nearly a month later we had an engineer come to the house to fi...
