Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Connected EE Smart Hub Plus with Smart WiFi Plus this evening having been with BT for 2 yrs plus.BT connection was full fibre 900, now on EE 1 gig.Image quality is poor & streaming buffers. Very disappointing.Ive got 13 days to cancel to contract. St...
Can you give me an indication of when our broadband and WiFi will be restored to the BT93 area?
I only switched from BT to EE last week. Got everything set up and was fine until yesterday.My pc, keeps switching from 5ghz to the 24.ghz after a few minutes. I have set the wifi adapter to prefer the 5ghz as people have mentioned but it keeps doing...
Hi my engineer cancelled due to the red alert weather warning. Do you know how to rebook. This app is all over the place. John.
Hello all Cani get 2.4ghz on my router and will it slow things down ?
My boardband is no working
I need to change my appointment time for an engineer coming to install router and set top box . I can’t find where to do this .
Hello allThank you to those that have answered my questions over the last 10-days about the ONT and the non-existant TV for the 1.6Gbs package.The Smart Hub Pro & Smart WiFi Pro extender came on Friday (was due Sat) and the line was activated at 01:3...
Hi there i currently have 900 Mbps broadband with EE, of which i can see renewal deals for my broadband with EE online. But the only package i can get is the 900 Mbps broadband package or 1GB package for like £3 extra i cannot downgrade my speed ei...
Hi all! is there a way to put a cap on international calls when you reach the 600-minute usage?Thank you..
