Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 43704 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84243 Views
  • 11 replies
  • 12 Helpful

Broadband

Hi I’ve just switched from bt to ee I’ve had a bag sent to send back my Wi-Fi disc that I use up stairs and says I’ll be charged £30.00 if not sent back but I’ve not been sent a new one from ee 

Amyb1985 by Visitor
  • 146 Views
  • 1 replies
  • 0 Helpful

Thnking of switching

Hello, I am thinking of switching from talk talk to EE with one of the black friday deals but I am just wondering how long I will be without internet for if I switch and I have just found out talk talk are going to charge me around £180 for early ter...

Error Message in Connecting Roon Server

I have set up a Roon server, using a MAC Pro. I am getting an error message concerning my EE broadband's ability to connect the Roon ARC app on my iPhone with the Roon server. This is the screenshot:The error message is:{"ipv4_connectivity": {"status...

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BB plan

Same here, wish I’d never been moved so far it’s been a nightmare!!!! Plus shocking after sales service 

D3ebb by Investigator
  • 459 Views
  • 3 replies
  • 1 Helpful

Resolved! Discount on broadband

Hi I’m currently sick and not able to work. I’ve heard that a discount is available for people unable to work. Does anyone have any information about this please?