Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I'm having the same broadband connection problems too. It's very frustrating as I often work from home and lose connection during online meetings and whilst I am wirking. I miss parts of calls and it's annoying to have to keep logging back in. I ...
Hi, I’m looking for some help, I’ve got two issues so any help would be appreciated!1) cannot activate my gamepass ultimate with my 1.6gb package - I’ll go onto the page, click activate on the add on, brings up the terms and conditions I’ll accept th...
So I’ve just moved into a new build property and the modem is installed in a downstairs cupboard… which means the router is now also in said cupboard. Problem I have with this is the house has three floors so the further up you go the less speed you ...
As the title really, about 3 months ago everyone at the address stopped being able to log in to any apple system, send messages via imessage or updates etc on any apple device. It works fine if I use a VPN, which is a pain. Also works fine on other W...
I have a smart hub had it for two days and in all that time it has been locked to 13 year olds I have called into the re shop and phoned 150 for over an hour but it’s still locked so I have a 14 day cooling off period so I would like to return the sm...
I have an EE smart hub plus. The hub manager indicates that 2.4 and 5 GHz networks are on. However, all devices are connected to 2.4GHz network - is that correct?
I switched from Virgin to EE, with the promise that the £300 for the switch would be made as soon as the Virgin account was paid and verified. I emailed end of April to enquire and received a response to say that the credit would be applied with 28...
I have recently had my service activated using the Smart Hub Pro and the WiFi7 extenders. However I am finding the WiFi on the Smart Hub Pro virtually unusable, so much so I have had to go to back to using my old BT SmartHub2 and its extender discs a...
