Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am replying to an email received from Shelly on Sat 4/4/26 regarding my landline handsets as shown below: I can confirm that I managed to make the original handsets work properly by pairing them to the hub. I cancelled the order for the new handset...
Hello,I have just upgraded to the smart hub pro and i can't seem to connect my PS5, it is showing the slow signal fault, all other devices are fine.Any ideas?Cheers
Anybody having slow speeds and buffering at peak ish times like 5 to 8 pm , or after 10 pm , or midday ? EE don’t seem bothered and also I’d like to know how to switch BB provider as my contract ends soon .
Hello, I have just upgraded to the new EE wifi 7 hub and extender with a 1.6gbps connection. Set up was easy and speeds seem good and fairly consistent.,The problem i am having is that i cannot connect to home assistant via my PC when connected to EE...
I have a new Smart hub router, so the way in which visitors could potentially use my Wifi has changed. I had to install the EE app into my phone (ok), then set up a guest name for WiFi, and a guest password (ok). But I gather that I need to 'invi...
I am trying to help a friend who has recently switched to EE since December 2025. Initially all worked well but suddenly some of her tv's (x3) lost internet connection (they are old but not ancient, still have smart capability). And also her sons VR ...
Unable to access hub manager for smart hub plus I have read severely other members having the same issue the ip address does do not allow acess
Hi. I've some problem.. I'm using this network from last 6 months.. few days back i received a text from EE that you've to return the broadband device otherwise we will add 200 pounds.. and now i just check my direct debit and they added a 200 pound ...
Engineers arrived on time as planned for fibre broadband upgrade. , great job nice lads and neat and tidy job. No hardware arrived, ie Router TV Box .
I have recently changed over from BT to EE but still on the same Gigabit service. I was using my own Netgear Nighthawk Rax 200 Router which did a sterling job of up to 250mbps Wi-fi in my 3rd floor back office but thought I'd give the Wi-fi 7 Pro a ...
