cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Smart WiFi Discs: Multiple Discs

RGMS
Investigator
Investigator

We have three discs as the hub is in one corner of the property. Disc 1 is paired with the hub. Disc 2 is paired with Disc 1. Disc 3 is paired with Disc 2. Is this correct or does every disc need to be paired directly with the hub?

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

What is the name of the EE BB plan are you on including its speed? What EE router & WiFi extenders do you have (read label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Smart WiFi Plus package. Hub is SH31B and discs are 3x SW30A

Ali_A
EE Community Support Team

@RGMS 

Daisy chaining the discs is not recommended, as this slows down the response time and speeds the further along the chain you are. i.e. anything connected to disc 3 will be slower than 2, etc. 

It's better to have the discs connected directly to the hub if possible. 

Ali

RGMS
Investigator
Investigator

Thanks. The distance  between the hub and disc 3 is  about 30 m  - and the connection keeps dropping. Would upgrading to EE7 make a noticeable difference? 

Ali_A
EE Community Support Team

@RGMS 

30m is the edge of range for the hub in optimal conditions, so that would explain the drop-outs. 
Are you able to move disc 3 closer to the hub, without it losing range for users in the end location?

If not, you may want to consider an ethernet connection between Disc 3 and the hub. (The disc will favour wired mesh backhaul if connected via ethernet) 

I can imagine you'll not want to run a 30m ethernet cable across the house, so you could look at using power-line adapters between the hub and disc 3, if your home electrical setup allows for it. 

Once set up, you can verify the connection method by navigating to Advanced > Wireless > My discs in the Hub Manager. Just highlight the connected disc.

While Wi-Fi 7 could help, though ideally you may want to think about the possibility of moving the incoming Broadband connection to a location more towards the middle of the house, so your hub could be centralised? This would simplify your options, as well as future proofing your Wi-Fi signal throughout your home. 

Ali