27-03-2025 05:04 PM
We have three discs as the hub is in one corner of the property. Disc 1 is paired with the hub. Disc 2 is paired with Disc 1. Disc 3 is paired with Disc 2. Is this correct or does every disc need to be paired directly with the hub?
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28-03-2025 10:27 AM - edited 28-03-2025 10:28 AM
@RGMS
Daisy chaining the discs is not recommended, as this slows down the response time and speeds the further along the chain you are. i.e. anything connected to disc 3 will be slower than 2, etc.
It's better to have the discs connected directly to the hub if possible.
Ali
27-03-2025 05:09 PM
What is the name of the EE BB plan are you on including its speed? What EE router & WiFi extenders do you have (read label or post a pix)?
27-03-2025 06:04 PM
Smart WiFi Plus package. Hub is SH31B and discs are 3x SW30A
28-03-2025 10:27 AM - edited 28-03-2025 10:28 AM
@RGMS
Daisy chaining the discs is not recommended, as this slows down the response time and speeds the further along the chain you are. i.e. anything connected to disc 3 will be slower than 2, etc.
It's better to have the discs connected directly to the hub if possible.
Ali
28-03-2025 02:41 PM
Thanks. The distance between the hub and disc 3 is about 30 m - and the connection keeps dropping. Would upgrading to EE7 make a noticeable difference?
28-03-2025 03:21 PM
@RGMS
30m is the edge of range for the hub in optimal conditions, so that would explain the drop-outs.
Are you able to move disc 3 closer to the hub, without it losing range for users in the end location?
If not, you may want to consider an ethernet connection between Disc 3 and the hub. (The disc will favour wired mesh backhaul if connected via ethernet)
I can imagine you'll not want to run a 30m ethernet cable across the house, so you could look at using power-line adapters between the hub and disc 3, if your home electrical setup allows for it.
Once set up, you can verify the connection method by navigating to Advanced > Wireless > My discs in the Hub Manager. Just highlight the connected disc.
While Wi-Fi 7 could help, though ideally you may want to think about the possibility of moving the incoming Broadband connection to a location more towards the middle of the house, so your hub could be centralised? This would simplify your options, as well as future proofing your Wi-Fi signal throughout your home.
Ali