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EE smart up pro not at 1.6 speed

I have had the smart hub pro since last year now i brought a 10 gig pci card for it and it was working great getting the 1.6 speed all the time now for some reason the speed has went down to under 1 gig as i said the speed was working fine and now it...

Missing EE GameCard voucher (?)

Hello,I ordered a PS5 bundle last September (£20 upfront, £31 per month) and believe I remember the offer contained an EE GameCard, which I’ve never received.How can I chase this up please? Phoning 150 got me nowhere.Thanks.Yours sincerely

Smart Hub constantly dropping connection

For the last week and half our mobile broadband hub has been constantly dropping connection. It’ll hold for maybe 10 minutes and then drop out, causing whatever we’re doing to also drop whether that’s gaming, streaming, web calls etc. every time we r...

EE Sim Internet is not working in my device

Certainly! Here's a polished and respectfuVery Disappointed with EE SIM – No Mobile Data on Compatible Device@I recently switched from Vodafone to EE after hearing great things from friends about EE’s network quality. I received my EE SIM on 26th May...

HARL payment

On my bank statement this month is a scheduled payment of £35.17 with reference that starts HARL then digits.This isn't my broadband account number or mobile and it is set up to start this month? Any ideas

Unable to Unlock EE Phone

Hi,I want to move my old Samsung Galaxy Note 8 (EE) on to another user, but I am unable to unlock it. to use on another network.The message when a different SIM is inserted is "sim network pin blocked enter sim network puk" however, the SIM is not lo...

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