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Community Activity
Broadband Issues - East London
I have no landline all day today. It keeps disconnecting every couple of minutes.Is there any problems with EE?
iPhone 16 plus back order
I ordered my new iPhone 16 plus over the phone on the 22nd July and there is no update, it’s also down as on back order but is available to get on the website? Can someone help me out I cannot be without a phone.
Resolved! How do i view my bill and contract
Trying to return an unwanted SIM
I want to return a SIM that I am not going to use (long story, but very unhappy). I was told to download the Contract Withdrawal Form. To get to the form I need to enter the 1st and 3rd characters of my password. I've never been given or set up a ...
Resolved! Can't add items to basket?
Hi people,Been trying to add a Macbook Air to my basket to buy since Friday afternoon but can't get it to add to my basket to order.I've been in Wales camping so I was thinking it was signal, however i've got home and tried it on the mobile site, mob...
Problem with landline
Hi. I don’t know if anyone can help me, I’m having issues with my landline, the fault is intermittent. I recently switched from Sky to EE, when the change over was made I was switched to digital voice and that’s when the problems started. I have thre...
Network capacity for big events?
Do EE try and provide additional network capacity for large scale events they know about? Just wondering as every year in Rye, East Sussex we have a bonfire event and thousands turn up and the ee network slows to a crawl or simply stops working. Next...
EE TV with Opnsense
I have replaced my EE hub with an Opnsense firewall. The internet via EE FTTP works great. I have been unable to get live TV working through Opnsense firewall and I have confirmed it is working with the EE Hub router. I know Opnsense needs to be co...
Changing number
I’ve brought an EE sim plan, And I used to have an O2 sim. I said to keep my old number But it says it’s going to transfer like a month later instead of a couple days? I’ve got a new number with the sim, but I want my old number, I don’t know what to...
Upgrade plan
I'm hoping to upgrade my sim plan to include EU roaming. I can't find anywhere on the website or on the mobile app that enables me to upgrade my plan. I have had horrific experiences speaking to EE customer services, so would much prefer to press th...
