Network capacity for big events?

madmaxpr
Investigator
Investigator

Do EE try and provide additional network capacity for large scale events they know about? Just wondering as every year in Rye, East Sussex we have a bonfire event and thousands turn up and the ee network slows to a crawl or simply stops working. Next one is on the 9th November. 

7 REPLIES 7
madmaxpr
Investigator
Investigator

@Leanne_T any idea on this?

bristolian
EE Community Star
EE Community Star

EE do deploy temporary sites for various special events, but Bonfire events do present a particular challenge as the additional traffic is so concentrated.

The summer festival season is generally well catered for, the additional usage is over several days.

Leanne_T
EE Community Support Team

Hi there @madmaxpr 

Thanks for coming to the community 🙂

I can see @bristolian has given some advice for network capacity for events. 

Are you the organiser for the event or live in the area? 

If you do live in the area and have WiFi and a compatible device you can use WiFi Calling if the network is slower during the event.

Thanks. 

Leanne.

Hi there i live down the road from the bonfire site, I have contact with the organisers that's about it.

Leanne_T
EE Community Support Team

Thanks for coming back to me @madmaxpr 

Please try WiFi Calling if you have a WiFi network available if you experience any network problems during the bonfire event. 

I hope everyone has a great time 🙂

Leanne. 


@Leanne_T wrote:

If you do live in the area and have WiFi and a compatible device you can use WiFi Calling if the network is slower during the event.


VoLTE is prioritised above mobile data. Thus voice calls will continue to work long after mobile data has slowed down.

Leanne_T
EE Community Support Team

Thanks @bristolian 🙂