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Community Activity
BT AVAILABILITY CHECKER SAYS FTTP AVAILABLE, WHAT DOES IT MEAN?
Hello everyone!I was just wondering if anyone can explain what this means? Have the building works been completed and they just need to install the box in my flat? Or the whole process needs to be done? Been waiting for quite a while now and I just d...
Laptop can’t see wifi
Hi all, fired up my laptop I’ve not used for a while, in fact not used since we got EE broadband a few months ago. Problem is, it can’t pick up the router, it’s working ok - it can see the neighbours ones. All other devices see it ok. It’s running wi...
Pairing remote
Trying to pair BT remote with older Blaupunct tv, remote controls some functionality but not on off. Following steps as pair the engineer who was out yesterday but still not working. Had to buy the remote myself too. Why some functionality works but...
EE B/band Compatible WiFi and Recording EE TV Issues
Following an issue with EE BB changing the security protocol by removing WPA-2 in favour of WPA-3 many of my smart home devices stopped connecting to WiFi. I found that I had to change my whole smart home to connect to the 'Compatible WiFi' option wh...
TV without subscription when moving from BT
Hi, currently out of contract with BT, and have BTTV but box only, no subscription (can record TV, etc). Now out of contract and looking at moving to EE (BT don't seem to want to let me renew). Currently have BTTV but 'box only' package (was a user s...
Resolved! Change sim provider
Hi I am currently with Smarty, but I want to switch to EE with the same number and change to an e sin
TV BOX PRO
Hi, does anyone else have problems with the terestrial HD channels when receiving off air with this box?Have had an engineer try another box but no change. When checking TV Signal Quality: Signal Strength is 100% but Signal Quality is 0%. Talked on p...
Join the YouView research panel
Do you have an EE TV Box Pro, Mini or Apple TV device? If so, we want to hear from you. Join MyView, a YouView lead TV research panel, to share your thoughts on your EE TV experience. Take part in polls and surveys to be entered into a free monthly ...
Smart hub ip address setup tech info needed.
Hi. I have a customer, with a smart hub sh20a.we have installed some ip cameras a while ago, stand alone to the DVR.they then wanted to view them online from the phone. So set the equipment to be dhcp enabled and take their ip addresses from the rout...
Return kit bag
Hi I have not received our bag to return our old device. Please can you arrange one to be sent out please . Shaneen
