Broadband Issues - East London

[MarianaP88]

I have no landline all day today. It keeps disconnecting every couple of minutes.
Is there any problems with EE? 

[XRaySpeX]

BB issues are rarely localised but specific to your own line.

If it is a neighbourhood issue, you could consult Check service in your area  to see if any faults are being attended to in your local area.

[Mustrum]

@MarianaP88   why not follow the steps in the Help pages? It is a bit late to speak to anyone, but if you are still having issues you can at least get things checked out.

Contact us about your broadband and landline

Text EE for a call back

If you need help with your broadband, text HELP to 66033

If you need help with your landline, text PHONE to 66033

Charges may apply at your standard rate.

1. We’ll run tests on your connection to find out what’s going on.
2. If you need an engineer, we’ll text you in 15 minutes to book a slot.
3. If you don’t need an engineer, we’ll call you within 30 minutes to help solve your issue.

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