Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Possible Scam? Cold callfrom 0204 number claiming to be EE

Called out of the blue just now from a chap possibly from an call centre based in the far east. He claimed to be from EE & offering me a discount on my EE account. He got quite tetchy when I wouldn't explain why I wasn't interested! I got bored and h...

My voicemail has messaged from action fraud

This is a bit of a strange one...My wife called me today and I missed call, she said instead of normal voicemail, it said that my number has been connected to fraud and to contact Action Fraud on their phone number. I thought she was winding. Me up ...

Resolved! Remove age restriction and content lock

I'm trying to remove content lock and age restriction

Resolved! 45% Discount - SCAM

Why would a "traditional barbershop" be ringing me to offer a 45% discount on my mobile phone bill? I just had a call from a Southend-on-Sea phone number (01702 528567) where the caller with a "foreign accent" was offering me a 45% discount on my mob...

Reporting a Fraud Attack Out of Hours

How do you report a fraud attack out of hours? I am just being told to phone back in the morning

Scam

I am doing g this yo make u all aware of a new scam. Very new. Scammwrs spoofed your number and can either make calls using it or as In my case send 411 international text message. Yes thats right 411. I had to pay over £100 127 to be exact. EE REFU...

Resolved! Is this a scam?

I’ve just received a a text fro from 07486064699with the following message EE: Unfortunately we could NOT process your recent direct debit. Your services will be placed on hold until you visit: https://ee-uk-alert.web.app is it real or a scam? many t...

Resolved! Spam Calls from EE

Endless spam calls from +44 191 429 7590I didn’t ask or sign up for these but still EE think it’s normal or useful. It would be useful if your employees understood that their endless calls are not welcome and get most productive jobs

SMS filtering for ios

I have just purchased the cyber security addon. When trying to setup message filtering the instructions are wrong. They state that after selecting the option to filter messages from unknown senders I should select ee as the filter to use. I am not gi...

Resolved! Somebody may be using my number

I’ve had a few people phone me because they say I called them first which I haven’t, they seem genuine and are replying to my missed call ( which I didn’t do) i am a bit worried that someone has cloned my number, any ideas on what I should do, thanks...