Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Suspicious call - is it legitimate?

I've just been called by 07934 487610 - it was someone who sounded like they were in an Indian call centre. They said the network had been switched over and my SIM card is going to be deactivated in 2 days. They said I needed to speak to a manager to...

Issues signing in with EE cyber protection monitoring on the app

When try to log into the monitoring on the EE cyber protection I am unable to click on the password part of it on my Android phone which is a Samsung A13 Can't select the login part Any help of you grateful Many thanks Ian

Home security

Have been trying to purchase home security package from website, but each time it tells me I need a broadband or mobile account, I already have EE broadband

Resolved! Scam number 07980 291251

Automated call saying a payment has been blocked pressed 1 to talk to an “advisor “ when I asked from what account he said Natwest then Barclays Bank funny I don’t bank with them ? Just thought I’d share

malicious sim swapping

What measures EE takes to prevent malicious sim swapping when hackers pretend to be customers aiming to breach the 2FA mechanism?I tried to ask the company directly, but there is no suitable category to ask in writing, only to call or send a letter. ...

Resolved! Safe search

How do I turn safe search off

Resolved! Scam calls purporting to be from ee open reach.

Has anyone had a call recently purporting to be from ee open reach lately?

http://vip.covergirl.maxim.com/m

It’s say I can not open security issue and to come here to remove it so I can see all websites. But where do I go to remove it? thanksdavid

Resolved! Scam call 07460 232385

I received a scam call today from someone pretending to be from EE and offering me a deal on a Samsung phone. I asked the lady to send me an email and she rang off.

Resolved! Scam Caller tried accessing EE account and email account

I stupidly fell for a scam call today, must've been on the phone for around 18 mins before I clocked. they called me on 07517 379578 - this did raise a few suspicions anyway being a random mobile number, they called me about the fact they were going ...