Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8799 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5749 Views
  • 0 replies
  • 1 Helpful

Resolved! Scammers

07481 013532 Please report this number, pretending to be EE 

Resolved! Scammed

I recently gave my number to whom I thought was my friend that needed a verification code from me to get back into their account on something. Little did I know, they had been hacked and it was a scammer trying to get a verification for my phone numb...

Resolved! EE sending me a new SIM? Scam?

Just had a call claiming to be from EE. Said due to “recent merger” I would receive new SIM in next few days but would retain existing number and nothing else would change. Then started asking for ID confirmation.Didn’t feel right so ended the call. ...

Donhay by Visitor
  • 2109 Views
  • 7 replies
  • 2 Helpful

Resolved! Is it a spam

I  got a call from this number today 07782380363 claiming to be ee saying they can give me the new Samsung for £40.00 pm but I spoke to ee last week I'm already a customer but not eligible to add another phone to my contract is it a spam 

Resolved! Scam

Have I been scammed?A 'solar panel consultant' visited my home and I am suspicious of what he did. He photographed the rear of my broadband router which contained details of admin password etc. He logged into the router so he could generate a quote. ...

Bluemoon4 by Investigator
  • 314 Views
  • 5 replies
  • 5 Helpful

Resolved! Urgent need of help

Hello, I am in a terrible situation and am really stressed out over it. Every account I have ever owned, from Instagram to my crypto, to my old game accounts from PlayStation, Xbox- everything I have and have spent money on, even all my emails and my...

195264961 by Contributor
  • 493 Views
  • 10 replies
  • 8 Helpful

Resolved! Scam Email

Recieved this email supposedly from BT is it a scam? BT Your last bill has failed.   We were unable to bill you this month for your service, as your аccount information is invalid.Please go to your profile below and updаte your informаtion now.   ...

Meibion1 by Contributor
  • 237 Views
  • 2 replies
  • 5 Helpful

Verisure

I’m beyond frustrated. I can’t seem to get any answers regarding my Verisure contract and I literally have lost all gumption. None of my cameras work which is a separate issue but because of this I want to cancel my Verisure contract but do you think...

KipsMama by Investigator
  • 378 Views
  • 8 replies
  • 2 Helpful