Security

Discussions around online safety including security and scams

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 11067 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7292 Views
  • 0 replies
  • 1 Helpful

Resolved! Text message receuved from 66033 premium rate txt scam??

I recently had someone try to scam me but they failed as I noticed in time and secured my account and cancelled their unauthorised order, I am pretty sure the txt messages I'm getting are scam messages and not genuine EE contact Scam?? Scam or genuin...

Messages.jpg
Cyborgtf3 by Valued Contributor
  • 11461 Views
  • 9 replies
  • 5 Helpful

Resolved! Fraud email

Hello, how do I get intouch if someone has used one of my emails to create an account and order broadband? 

JRich234 by Visitor
  • 353 Views
  • 2 replies
  • 0 Helpful

Resolved! Scam text

Hi, Could you tell me if this is a scam text please? Sent from 66033. Hi from EE. Your current plan gives you access to our newest 5G standalone network. To get the best experience from your service, you would benefit from replacing your SIM, free of...

Resolved! Beware SMS scams about your account

  Hello this mobile number and web site address were used to try to scam me on a fake EE site. I realised it but here is the info. 07303 196821 [Mod Edit: Removed link to external site]   many thanks

Resolved! Is this a legit EE partner number?

Hello I was just called from 01550 536043 and a guy said they were an EE partner. They asked me about business calls I make from my number. I declined to share any information. I don't see this in your partner list of numbers. Is this legit?thanks

Barsa by Visitor
  • 389 Views
  • 1 replies
  • 2 Helpful

Resolved! MFA

Good dayMaybe im just not looking hard enough but it seems to be that the only option for MFA at the moment is via an SMS message. I would like to use a FIDO2 security key or at least an authenticator app but I cannot seem to see an option to configu...

FRAUD in EE shop

I went into my local EE shop to ask about roaming charges abroad on 28 April. Nothing else except the Manager suggested I return mid May since my home broadband charges etc looked high and he might be able to reduce them. I returned and nothing posit...

marcusw11 by Investigator
  • 1109 Views
  • 7 replies
  • 7 Helpful

7726 getting alert this will take you over your spend cap

Hi thereI wanted to report a scam mobile call I just received tired to send message and the mobile number using the 7726 But message back saying you're trying to do somehting that will take you over your spend cap I thought that this service was free...