Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! EE Cyber Security change of email

Does anyone know how I can change the email address registered on Norton for EE Cyber Security.

Scam Guard Feedback?

Has anyone got any feedback on Scam Guard? Can't see anything about it, anyone using it? I have signed up but typically haven't had any 'scam' calls to test it, which is good but can't tell how well it actually works.Would be interested to hear any r...

249 text suspicious

I recently got a text from 249 asking me the usual recent interaction rate out of 10 questions however i have not been to any ee store recently or called customer service?from what i know this usually wont come up unless a member of staff has accesse...

Resolved! Unknown billing item

I just checked my usage to find this item which does not correspond to any number I know, and I did NOT send a text to it.Text Message to Mobile26 Jan 25 16:5907537452513--£0.20This number is reported on WhoCalledMe as "telephone number 07537452513 h...

Resolved! is this a scam text from ee? ee-uk-checkout.web.app ????

had a strange text from possibly ee

Resolved! Remove adult content

I want to remove adult content please

Resolved! Text claiming to be EE

My daughter received a text this morning from 07396702726 claiming to be EE and advising the bill had not been paid ‘click this link to update payment details’. It appeared to be an ee.co.uk web address but instead of clicking the link I checked the ...

Resolved! Is this genuine?

Text from +44 7396 733467 EE: We have been unable to process your Iast biII. Your account will be placed on a hold until your detaiIs are updated through: <URL removed for safety reasons>

Resolved! Seach engine restrictions

How can i remove search restrictions

Suspected phone hacking / clone

Good day, wondering if anyone has any advice. I am steadily having issues with my accounts being hacked Ive been told my someone not to do anything on my phone. I have three neighbours who have been stalking, harassing, discrimination of sexuality /...