Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8817 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5762 Views
  • 0 replies
  • 1 Helpful

Verisure

I’m beyond frustrated. I can’t seem to get any answers regarding my Verisure contract and I literally have lost all gumption. None of my cameras work which is a separate issue but because of this I want to cancel my Verisure contract but do you think...

KipsMama by Investigator
  • 383 Views
  • 8 replies
  • 2 Helpful

Resolved! Scam guard/cybersecurity

I get emails from ee stating that I have turned off security but when I check the Norton app it shows that it is turned on 

Resolved! Safesearch options

How do I reset Safesearch options? I'm being told that they are being controlled by the network

KenB3 by Explorer
  • 182 Views
  • 2 replies
  • 4 Helpful

Website Access Restriction Issue

Dear EE Support,Our company website (www.chillfrost.co.uk) is being blocked by your internet service as unsafe. This is impacting our business operations.I want to assure you that our website contains no malicious files or scams. Please review this i...

jeya1985 by Visitor
  • 313 Views
  • 2 replies
  • 4 Helpful

Resolved! Spam Text BEWARE

Received this, this Morning! Some people obviously have nothing better to do at 7.30 on a Sunday!!!Please be aware of this type of Idiot out there 

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anyone else been scammed?

Hello, i couldnt get through to EE on the phone as it kept just ending so i text them on messenger (verified blue tick), the automated message had a number attached so i phoned that number and got through. (07953 966150), stupidly i did get suspiciou...