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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 9659 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 6342 Views
  • 0 replies
  • 1 Helpful

eSIM attack?

HI!I think someone's installed an esim on my device and is hacking.  Is this possible?

Dom7771 by • Visitor
  • 227 Views
  • 2 replies
  • 1 Helpful

Scam phone number , a relative was conned, don't get caught out

A relative was sent a message telling them that they owed money on PayPal.My relative called the number given and thought it was sorted.However the number was based in Florida USA. So the call cost £33.The number was 0018133567098The scam was getting...

Resolved! Possible scam related to a iPhone 16 Pro Max

I'm actually the son of the account holder, her English is not fluent and she has signs of memory loss. I'm the person who uses EE mobile services, she's with another provider.Over the past week I have been contacted by four different phone numbers s...

Clefable by • Visitor
  • 1698 Views
  • 1 replies
  • 3 Helpful

Resolved! Content lock

Checked my content lock with the text service and said reply with YES to activate full lock i replied NO and it activated it anyway now can't undo it without calling and the offices are closed like **bleep** I have a contract so know I'm over 18 so w...

Addy88 by • Explorer
  • 252 Views
  • 1 replies
  • 2 Helpful

Resolved! Telephone scam

My daughter just had call from lady saying was from EE saying SIM would expire in 2 days and they were sending a new one and we would  get 20% off my bill for next 6mths. asked me for my email for verification. Luckily very bad line so she couldn’t h...

JAB20 by • Visitor
  • 342 Views
  • 1 replies
  • 2 Helpful
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