Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Activating EE Cyber Security

I've recently migrated my broadband from BT to EE. On BT I had Norton 360 and on EE I have Cyber Security. As I have a new laptop, I've tried to install EE Cyber Security on it. However I can't activate it. I've verified my identify with an EE shop, ...

Resolved! I'm want to unlock

I'm want to unlock adults website

Not sure if a scam call

I just received a call from a mobile number 07403 614847 claiming to be from EE. Saying I needed a replacement sim as mine was an old style one and would stop working soon. Then asked me if had any network issues and said would be giving me 40% disco...

Tap2bill

Good afternoon all, I thought I might just add to previous topic on the above company making charges to your accounts without you knowing. I had a 56p charge on my account from text number 0149 4750 678 with reference number 60599. The reference refe...

Death threats and messaging from random numbers

My number has been hacked and I m getting death threats - it won’t happen but I want all unrecognised numbers to be blocked to my phone -can anyone suggest how I do this.

Possible Scam? Cold callfrom 0204 number claiming to be EE

Called out of the blue just now from a chap possibly from an call centre based in the far east. He claimed to be from EE & offering me a discount on my EE account. He got quite tetchy when I wouldn't explain why I wasn't interested! I got bored and h...

Resolved! Porn

Block adult content

EE Fraud / Sony PlayStation Unauthorised payment

HiPlease can you help me. My daughter is an EE customer and on the 17th October when she was in bed and her phone was in another room, Sony charged to her phone 6 x charges, see below totalling £223.94. This a noticed when my recent bill was paid.We ...

Restricting Call Times for Someone with Dementia

Mum has dementia and is in a care home but she still wants her phone with her to call family & friends. The only problem is that she gets confused with times, especially at night, and I want to restrict her ability to call out at unsociable times. Is...

Scam guard - technical fault

I purchased scam guard yesterday, and have the link. I have tried switching off WiFi and trying with it switched on, but all I get is a message saying there is a technical fault, so am unable to set it up, any ideas @Any ?