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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 9029 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 5919 Views
  • 0 replies
  • 1 Helpful

Resolved! Billing

Goodmorning I have received a text message from  this number±447303067801 regarding outstanding bill.Very worried as i have checked my bill  this morning and is all up to date.This text mentions "to continue using network plan,please renew your detai...

Resolved! Is this a scam link?

I got an email from a mobile number saying that my bill hasn’t been payed taking me to this link https://myee-updatebilling.cc/account/step1#/id/logincan someone confirm if this is real or fake ee website? 

James997 by • Investigator
  • 2869 Views
  • 5 replies
  • 3 Helpful

Resolved! 07369734047- Is this a scam?

I've been contacted by text on 07369734047 stating my EE bill could not be processed and to provide my payment details. All other text communication has come via EE only ( no number) . Is this a scam? 

Resolved! Poss Scam

Just had a phone call from Bulgaria +359 88 7770976 telling me my SIM card would block in 24 hrs.  my answer is pretty u printable but basically said it was rubbish and they were scammers.  Just a warning that yet another scam out there nd to make ey...

GAE55 by • Visitor
  • 261 Views
  • 3 replies
  • 3 Helpful

Resolved! Possible Scam

I have received a phone call, supposedly from EE, stating that they are swapping from 4G to 5G on Friday and that I habanero being sent a new SIM and the old one will not work after Friday. Impossible to speak to anybody on EE app so wondered if anyb...

Beagle19 by • Visitor
  • 9055 Views
  • 37 replies
  • 11 Helpful

Resolved! Phonecall offering new sim card

I received a call this morning supposedly from EE. The number calling was 07707297860.The person calling wanted to send me a new activated 5G sim card as mine was out of date. There had been a number of complaints about the type of card I had and it ...

Resolved! Possible Scam

I received a call from 07402 795453 and a man was telling me about EE deactiviating sim cards due to user complaints and he was gonna be sending me a new one. I was talking to him for a while and I was uncertain if it was a real ee employee. He sent ...

Ferg8 by • Visitor
  • 361 Views
  • 1 replies
  • 1 Helpful

Resolved! Scam call

Today I received a call from EE promotion team with phone number 01135347*** and 02032879*** they offered me sim plan 50% discount and asking me about my bank details please let me know what can I do help me 

SAJI3 by • Explorer
  • 504 Views
  • 4 replies
  • 1 Helpful
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