Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Passkey

I am completely bemused by the method used to create a passkey. I followed the instructions, obtained a text message with a one-time code, which I used, and was told to create a passkey. When I clicked on the web page which followed, the passkey wa...

EE Home Secretary

Can anyone help me I hade Verisure come out when I got it through EE and when they came said could not fit it because of a signal problem then told me someone will call well no call can not get hold of anyone spoke to about 3 different EE people who ...

My ip address is blacklisted

Every time I get a new ip address it is blacklisted I don’t know why I don’t send emails or anything like that

EE - DATA BREACH and lack of response

On July 10th I received a phone call purporting to be from EE advising me that as a loyal customer I was eligible for a new payment plan which was actually cheaper than my current one. The Caller then gave my full name and address and asked if these ...

Resolved! Possible Scam? Cold callfrom 0204 number claiming to be EE

Called out of the blue just now from a chap possibly from an call centre based in the far east. He claimed to be from EE & offering me a discount on my EE account. He got quite tetchy when I wouldn't explain why I wasn't interested! I got bored and h...

Resolved! 45% Discount - SCAM

Why would a "traditional barbershop" be ringing me to offer a 45% discount on my mobile phone bill? I just had a call from a Southend-on-Sea phone number (01702 528567) where the caller with a "foreign accent" was offering me a 45% discount on my mob...

Reporting a Fraud Attack Out of Hours

How do you report a fraud attack out of hours? I am just being told to phone back in the morning

Scam

I am doing g this yo make u all aware of a new scam. Very new. Scammwrs spoofed your number and can either make calls using it or as In my case send 411 international text message. Yes thats right 411. I had to pay over £100 127 to be exact. EE REFU...

Resolved! Is this a scam?

I’ve just received a a text fro from 07486064699with the following message EE: Unfortunately we could NOT process your recent direct debit. Your services will be placed on hold until you visit: https://ee-uk-alert.web.app is it real or a scam? many t...

Resolved! Spam Calls from EE

Endless spam calls from +44 191 429 7590I didn’t ask or sign up for these but still EE think it’s normal or useful. It would be useful if your employees understood that their endless calls are not welcome and get most productive jobs