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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 5362 Views
  • 2 replies
  • 1 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 3605 Views
  • 0 replies
  • 1 Helpful

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for.   The curre...

Sorcha by • Former EE Community Manager
  • 153887 Views
  • 0 replies
  • 111 Helpful

30% discount scam call

0115 647 3295 Nottingham number called, Indian accent, wouldn’t confirm my detail to prove he was calling from ee, said I was entitled to a 30% discount as a retention promotion, wanted me to confirm my email address and account name to apply discoun...

Resolved! controles parentais

I can't remove this control, I've tried checking with the card but it gives an error

Resolved! Parental co trols

I would like to turn off the under 18 on my phone please can you help

Brad1863 by • Visitor
  • 189 Views
  • 2 replies
  • 3 Helpful

Resolved! Scam call today to my mobile

Beware the very plausible scam call  claiming to be from EE, confirming your discount of (40%) to be applied to your account from next month’s direct debit payment and quoting scary amount of personal details. It happened to me today. Stay safe. 

AliceHW by • Visitor
  • 300 Views
  • 1 replies
  • 3 Helpful
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