Community Activity

4G wifi not connecting to Samsung smart TV

Recently purchased the 4G broadband hub and we are unable to connect it wirelessly or wired to the TV. It will connect to the network but not to the actual internet. We got an ethernet cable to connect it and it shows as connected but will not connec...

chvrloo by Investigator
  • 840 Views
  • 6 replies
  • 0 Helpful

Roaming issues

I contacted EE with this problem on 27/04/25. The complaint is closed. I was told there is an issue and EE are trying to fix it. Told to keep turning phone off and on again which I’ve done several times, still no joy. Used my wife’s phone to call the...

Malc21 by Investigator
  • 91 Views
  • 4 replies
  • 1 Helpful

TNT Sports via Sky Q With New EE Full Fibre Contract

Hi, I’m looking for so clarification. Just upgraded my BT broadband connection and contract to Full Fibre 900 with BT/EE. In signing up I did a live chat with EE as my TNT Sports contract was about to expire and wanted to ask about the price for anot...

LeeJ67 by Explorer
  • 29 Views
  • 2 replies
  • 0 Helpful

PAYG account set up from abroad

Hi, I've recently switched from contract to PAYG as I moved out of the UK. The operator who helped me to close my contract said I should contact EE to open a payg account in the App. How do I open one there? I'm still logged in to the app, but I can'...

Ololo4445 by Investigator
  • 50 Views
  • 4 replies
  • 0 Helpful

EE Router on blink for nearly week

Openreach were working on green cabinets & telegrapgh pile over the road from my house - since then my router has been flashing orange & nothing Ive tried has sorted it out. I dont have a landline but was told by EE to keep it all plugged in as it wa...

Cooling off period

Hi, I've been with BT Broadband for 15 years so last week I renewed contract for broadband and added on tv. This is now with EE but I'm having a nightmare with it so phoned to cancel and renew with Sky. They said phone sky and see what they offer...s...