How do I do a content unlock

[shaniceross]

How do I content unlock my phone

[XRaySpeX · Accepted solution]

@shaniceross : Are you on contract or PAYG?

• On Contract: Follow Switching Content Lock OFF or ON .
• On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

[baraki]

I need content unlock

[Alex_H]

Hi @baraki,

Welcome to the EE Community

For information on how to remove  or add a content lock, our help page has all the steps and advice for how to manage it via the app, website or text. 

Alex

[XRaySpeX]

@baraki : Read the Solution of this thread you've latched onto.

[Billybob77777]

So how much on your card they take off to put back on when you phone

[XRaySpeX]

@Billybob77777 : It's only a nominal amout, maybe just a £ or a p.