Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Strange Callers insisting Ive called them!?

Over the past few days ive had around a dozen calls from various numbers inside and outwith the UK. They have all said some variation of "Im returning your missed call" or "Hi i got a missed call from you". Its difficult to say "sory but i never cal...

Resolved! ? Scam

Just had two calls from 0114 489 2508 and 07514 431895 offering a 30% discounts and adamant that they were from EE.is this genuine?thanksDave

Resolved! Content lock

Hi I was wondering if you could take my content lock off please

Security passed by someone else- SIM taken out in my name

Hi,I received the following message:I got in touch via chat and it turns out a sim was ordered in my name to a completely different address. This has been cancelled by EE but of course this is extremely distressing. My EE password has been changed (i...

Fraud

I've just realised that EE is not concerned about being linked to a fraudulent website....if they were they would have proper customer services and you might actually get to speak to someone....

Resolved! EE cyber security do I need it

Just been emailed about Cyber Security going up in July my question is do I need it

Resolved! I've recently had more website blocked as being 'adult' including www.tanners-wi

I've recently had more website blocked as being 'adult' including Can you please unblock this site? Thanks

Resolved! Cloned number?

I think my number has been cloned. I keep receiving messages and calls from numbers asking who I am as they don't have it saved. I legit call about 3 people a month so it certainly isn't me. Has this happened to anyone else? Is there a solution? I r...

Resolved! Scam calls

Just to make people aware I had a call from a London number claiming to be ee saying 4g was being switched off and they were sending a new sim that was 5g for free. And wanting my authentication code from ee that was sent to me. I haven't given any i...

Resolved! Scam call

I am receiving many calls from 01942901396 . The man talks very quickly and familiar to you. Very persistent in backbto back phonecalls.Possible scam? If anyone else has gad this number appear?