Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

How do I watch porn and unlock content lock

The following question comes up regularly here in the EE community. I've been answering a lot of questions around EE content lock. This is a guide for users who want to watch porn and remove content lock. This is the question I always get: "Why can't...

Resolved! I recieved a message saying my phone had been hacked so i done a scan 5 things s

Resolved! Unsolicited calls from 020 3540 3038

Hi I keep getting calls from 020 3540 3038 saying it's EE calling about grades and discounts. Not convinced it is EE. Can someone confirm or deny it is EE. If it isn''t I will block. Thanks. Alan

Resolved! New scam alert: eenetwork@eesalesdepartment.co.uk

Hi Everyone, I have been called by an unknown number that claims I am eligible for a 40% discount on either an upgrade or my current bill. I have not received any messages via the app or on my account that suggest this is the case. They also wanted a...

Resolved! Suspicious call - is it legitimate?

I've just been called by 07934 487610 - it was someone who sounded like they were in an Indian call centre. They said the network had been switched over and my SIM card is going to be deactivated in 2 days. They said I needed to speak to a manager to...

Issues signing in with EE cyber protection monitoring on the app

When try to log into the monitoring on the EE cyber protection I am unable to click on the password part of it on my Android phone which is a Samsung A13 Can't select the login part Any help of you grateful Many thanks Ian

Home security

Have been trying to purchase home security package from website, but each time it tells me I need a broadband or mobile account, I already have EE broadband

Resolved! Scam number 07980 291251

Automated call saying a payment has been blocked pressed 1 to talk to an “advisor “ when I asked from what account he said Natwest then Barclays Bank funny I don’t bank with them ? Just thought I’d share

Resolved! Safe search

How do I turn safe search off

Resolved! Scam calls purporting to be from ee open reach.

Has anyone had a call recently purporting to be from ee open reach lately?