Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 11075 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7301 Views
  • 0 replies
  • 1 Helpful

30% Off EE Bills - Possible Scam?

I have received repeated calls from 07451 288537 telling me I have been randomly selected to receive 30% off my mobile bill.I was suspicious from the first call, which I hung up, that it might be a scam. The fact they kept calling made me believe tha...

Resolved! Is this a scam text

I received the following text this morning, I think it is scam as usually when I get texts from EE they are different. Can anyone confirm?  

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Hays65 by Visitor
  • 622 Views
  • 3 replies
  • 4 Helpful

Resolved! Potential scam

Hi, I received a call from this number on Tuesday - 020 7071 8948. He said that I have been chosen to receive a free gift and reduced line rental. He was asking a lot of questions and wanted me to confirm my personal details.He sent through a two-fac...

Resolved! TECHNOLOGY SECURITY IS WORSE THAN EVER

CAN SOMEONE TELL ME WHY ON MY PERSONAL EE ACCOUNT I HAVE JUST FOUND MY EX WIFES NAME AS A WELCOME ON THE COMMUNITY PAGE?  MY FRUSTRATION IS BEYOND WORDS...

maddy8 by Visitor
  • 616 Views
  • 4 replies
  • 5 Helpful

EE/Verisure Smart Home Security System

Oh my god!  How difficult can it be to purchase a product that EE offers!!!I have been trying to purchase a home security package that EE offers with Verisure since mid April 2025.  My details have been passed along to the specialist sales team on nu...

VW1974 by Investigator
  • 1194 Views
  • 9 replies
  • 3 Helpful

Resolved! getting a phone call from 07973100601

getting a phone call from 07973100601 who's pretending to be EE team , offered me a new plan and later he send me msg from 249 with share link is this no. and person real or is it a scam , as i hang up the phone also he send me email from*****.2.***@...

moudar by Visitor
  • 11380 Views
  • 7 replies
  • 2 Helpful

EE store txt but I didn’t order anything

Hello I’ve just received a txt saying ;Thanks for your order placed on 11/07/2025. Your sales order number is (order number). We'll message when your order has been dispatched, with tracking details.but I’m not even with EE and I haven’t ordered anyt...

Hacked?

Yesterday I rec'd two unanswered calls.  I rung them back and both said I'd called them, I hadn't.  Any ovious reason/action?

Woody60 by Visitor
  • 415 Views
  • 1 replies
  • 1 Helpful