Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for. The curre...

150 possible scam by clicking link

During a text message conversation with 150 I got asked to click on a link. Which I did. It lead to a conversation trying to sort out my problem of not receiving calls (except on Wi-Fi). This call went on for 27 minutes and nothing happened to correc...

Resolved! How can I not watch porn

**bleep**e customer service getting passed about no use

Resolved! Is this a scam text please help

I received a text from EE asking me to click on a link https://discover.ee.co.uk/ XmasAdvent_Calendar/N5x1u4 asking me to simply update my marketing preferences and the chance to win one of thousands of vouchers. I didn’t click on the link but typed ...

Content lock

I can not remove content lock on my phone I am over 18yI called 08000798565 and I have a valid debit card but there is always a technical problem and they can not remove it !

Resolved! How can i remove my age restriction?

I want to remove my age restriction plz help anyone

SCAMMING USING EE ACCOUNT

I have been scammed out of £2300 and the scammers used 2 EE phone account numbers that are still in use. Should EE forward this info to the police?

Resolved! Payment Scam

Just received a text from 447942053996 with following textee: We could not process your payment. To avoid temporary account loss update your billing athttps:// ee-account-unlock.web.appI checked my billing and all of my payments are complete. ...

scammer used my number

how is it even possible for someone to use my number on WhatsApp to be able to fool my dad into sending him £1700 ??it's a new number that I haven't even used with my dad on WhatsApp yet so I have no trace of my alleged side of the conversation that...

45% Discount - SCAM

Why would a "traditional barbershop" be ringing me to offer a 45% discount on my mobile phone bill? I just had a call from a Southend-on-Sea phone number (01702 528567) where the caller with a "foreign accent" was offering me a 45% discount on my mob...

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