Scammer?

andyjleslie · ‎19-02-2026

Hi, I believe I have just been targeted by scammers. They called on 07340 187429.

They tried to change my Gmail password. I have recovered my Gmail account but every post I make on here about this issue disappears.

and said they were

from ee.

Alex_H · ‎19-02-2026

@andyjleslie Yes that has been a scam unfortunately, when speaking on the forum we would only reach out via this forum in a public post or private message, never via your e-mail. You have done the right thing in hanging up before changing any passwords and securing your gmail account.

When you do get a chance I would recommend calling our TV technical team as @Leanne_T recommended so our team can help sort out your issue with the image breaking up.

Alex

View solution in original post

andyjleslie · ‎19-02-2026

I have restarted the router and TV box repeatedly. I think I have just been targeted by a scammer. I was called on 07340 187429. They tried to change my Gmail password. At this point I hung up and changed my password.

andyjleslie · ‎19-02-2026

I believe I have just targeted by a scammer. He called on 07340 187429. They said they were from EE support but then tried to change my Gmail password. I ended the call. I have reposted this reply a few times now but it seems like they have been deleted

XRaySpeX · ‎19-02-2026

You've made 3 other posts about this same matter.

Look in your Profile from your avatar at top R of any Community page or at the top of any of your posts to see all your posts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Alex_H · ‎19-02-2026

@andyjleslie Yes that has been a scam unfortunately, when speaking on the forum we would only reach out via this forum in a public post or private message, never via your e-mail. You have done the right thing in hanging up before changing any passwords and securing your gmail account.

When you do get a chance I would recommend calling our TV technical team as @Leanne_T recommended so our team can help sort out your issue with the image breaking up.

Alex