Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Received an email asking me to reset my password

Received an email asking me to reset my password. Not sure why I was asked to do this, because I reset my password a few days before the email arrived. Went straight to the EE website and reset the password. Not sure why this happened. The only thing...

Resolved! Is this a scam call

I received a call from EE using 0161 543 6402, they offered me half price bill.thanks for your advice

Resolved! Parental control

Hi,Does anyone know of a way to restrict a child's phone usage through EE? Like after a certain time the phone doesn't work until the morning?Many Thanks in AdvanceKirsty

Resolved! EE phone hacked and they are using my playstore

Hello all, I'm looking for some help, someone has scammed my phone and has managed to access my play store and is running up bills in my name. How do I stop this. ThanksHarry

Scam call with EE voicemail

Had a call from 07985539166They asked if they were speaking to myself and said my first name. Have no idea how they got this information. A Pakistan voiced woman was phoning me.When I tried calling it back it went to an EE voicemail immediately. Was ...

Resolved! Identity clonning

Just received in post 3 pay as you sims, not in my surname but very similar? What should I do - tried contacting EE and over one hour wait.my bank account last week had money taken out Nike UK 2 very large transactions and bank gave back funds.

Resolved! Unbar my phone to enter competition

Resolved! I am new to EE I have verified my ID but I still can't get on adult content

Can anyone help

Resolved! Scam?!

I got a call from supposedly EE today, and they said my phone number had been selected for a 30% off for the next 12 months, he asked me to confirm my email. I put the phone down, he called me back twice. I answered again, he said I callum’s have 30%...

Scam calls to my mobile

I had a call on 12 November from 07418 374159 , said they were from EE , and needed to speak to me, i hung up, as my phone said it was a scam call, so googled number, and it is a scam call, so how can I let EE know, so they can do something about...