Fraud Number

[ediemew]

I had a call from 020 3971 7669 telling me my O2 SIM card will no longer work in 4-5 days. I am now with EE, but was with O2 for many years. I asked them when O2 emailed me about this (knowing I am no longer an O2 customer) and they told me they would be emailing to confirm etc...which wasn't my question. 

Anyway, they hung up on me, after they realised I was onto them

[Rach_H · Accepted solution]

Hi @ediemew,

Welcome to the Community!

We know how important it is for our customers to feel protected, so we offer guidance to protect from scams which can come in handy at times like this.

Rach