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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 5433 Views
  • 2 replies
  • 1 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 3632 Views
  • 0 replies
  • 1 Helpful

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for.   The curre...

Sorcha by • Former EE Community Manager
  • 153926 Views
  • 0 replies
  • 111 Helpful

Re: Potential hack

The same has happened to me cos my exs new gf is a hacker and has been getting in all my devices with just my number n Bluetooth n nearbyshare and I’ve told police but I have to wait till crime is committed. She talks to me through Google and I know ...

Ange71 by • Visitor
  • 311 Views
  • 1 replies
  • 0 Helpful

Resolved! Scam call?

I just got a call from 02035751487  saying they were from EE and offering me 30% off the bill on my number. Sounded good, but the caller was unable to tell me my name or anything else to convince me that they were legit so I blanked it. 

KjarPos by • Visitor
  • 351 Views
  • 1 replies
  • 1 Helpful

Resolved! Spam call

I had a call from 02086387993 said he was from EE.  wanted me to give him my email address so he could send me details of a discount EE were giving. I said I didn't believe he was from EE

AlNeill by • Explorer
  • 338 Views
  • 3 replies
  • 2 Helpful

Retail transactions

Anyone have the partnership card with john lewis.I cannot make any transactions without approval needed.Im not getting notified so have to leave the retailers page completely to approve transactions.I dont own a computer Currently got a case open wit...

Click bait and scammers

Hi allsuch a sad day when folks are being charged unknowingly. I only have FB but somehow, l clicked on a website that automatically charges a person for the priveledge.l did a search in this number 09137662183 and found out it is a scam!Unfortunatel...

JoanW66 by • Explorer
  • 323 Views
  • 3 replies
  • 0 Helpful

Resolved! BT virus protect

Now that i have left BT mobile for EE what virus protection do they offer ? Is BT virus protect still active ?

brianpace by • Investigator
  • 1894 Views
  • 2 replies
  • 4 Helpful

Resolved! Emergency stop phone

Hello I need to cancel my mobile number as I am currently in Turkey and have lost my phone is there anyone I can speak to on chat please for this .many thanks 

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