emails and text messages.

Bucklesham20 · ‎31-03-2026

Both me and my wife keep getting emails or text messages purporting to be Bt or EE. The latest is below. When do we know when such communications are legitimate?

From: MyB͎T E-Mail <**********>
Sent: 31 March 2026 10:13
Subject: Re: 1 New Message

Dear Email User,

We emailed you last month to inform you of changes to our Terms of Service and Privacy Policy. These changes are critical steps in shaping what's ahead for our customers, like you, by providing transparency and choice over how and when their data is used.

To continue accessing your Mailbox after April 1st 2026 , you must Confirm your acceptance of the Terms of Service.

[Mod edit: email address removed, please do not post personal details in the community]

Northerner · ‎31-03-2026

Hi @Bucklesham20

I would suggest it is a scam as BT would not use a personal email address.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎31-03-2026

@Bucklesham20 : How did they ask you to confirm your acceptance? Does it have a link in it that it tells you to click? Don't go there but what was the link?

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