28-03-2026 01:45 PM
I have been receiving emails regarding someone else’s bill for the past year and have been trying to get these stopped but over the last 3 weeks I have been receiving emails with this persons account number full address and contact information,I have been an ee customer for at least 12years now and have been using the same email address for the entire time so I don’t understand how this is possible and who can I contact to ensure that my data hasn’t been “accidentally” leaked and will they contact the person who’s data iv been receiving because I would like to know if someone had access to my accounts
28-03-2026 02:04 PM
Welcome to the Community, @Louise412.
I definitely want to make sure we get this one checked out, so I've just sent you over a private message so we can take a few more details.
Peter