Content unlock
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10-04-2021 05:36 AM
Can’t find how to turn off content blocking
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10-04-2021 06:50 AM
@Chriskelly1804 From within the My EE app click the 3 lines on the top left then click Settings then click Restriction at the top you can toggle the content restrictions from strict, Moderate and Off. If you’ve never changed content restrictions you might not be able to do this and you’ll need to call customer services to request that they do this for you for the first time. You might need to pay a refundable token with a credit/debt card to prove you over 18.
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10-04-2021 08:12 AM
Morning @Chriskelly1804
Welcome to the community 🙂
I can see you have had some great advice from @Chris_B.
You can find full details in our How do I turn on parental controls / content lock on my device, Help page.
Thanks 🙂
Leanne.
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23-11-2022
10:06 AM
- last edited on
23-11-2022
10:32 AM
by
James_B
Hiya my name is Joanna scanlan my D.O.B is XXXXXX and would like my content unlocked please.
[Mod edit: Please do not post personal information in this public forum. Thanks]
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23-11-2022 10:34 AM
Hi @Jscanlan1985,
Welcome to the EE Community. 🙂
Please see How do I turn on parental controls on my device? for help with changing your content lock settings.
Hope this helps.
James
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24-02-2023 02:02 AM
Unlock adult content
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24-02-2023 07:01 AM
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24-07-2023 05:48 AM
The most idiotic site you can not find anywhere how to turn off the lock . EE tells me there is no lock but in fact they keep putting lock on my adult content They are cheating . That is very mean deceptive by business of this size
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24-07-2023 07:34 AM
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05-09-2023 10:04 PM
It doesn’t help at all
