Content unlock

[Chriskelly1804]

Can’t find how to turn off content blocking 

[Katie_B]

Hello @Omorillo.

Thanks for coming here. 

Have you been able to view our help page on how to remove content lock?

Are you a pay as you go or pay monthly user?

Speak soon, 

Katie

[Pappo]

Yes exactly 

[Christopher_G]

Hi @Pappo 

Check out our 'How Do I Turn On Parental Controls on My Device?' help page.

Chris

[Dzika]

Pay as you go . How does content unlock work

[Katie_B]

Hello @Dzika. 

Welcome to the community. 

To remove content lock on EE pay as you go you will either need to give us a call with a credit card to prove your 18+ or visit your local EE Store with photo ID. 

Katie

[Damini]

I need to unblock my content 

[Katie_B]

Hi @Damini. 

You can find information on how to remove content lock by visiting this page HERE. 

Katie