27-10-2026 02:00 PM
Hi all. Im an ee pay monthly customer
Whenever I text this to 150 I just get texted back this
150 is a free service in the UK and EU and will be charged at local rates from other countries.
Our most popular services are:
BALANCE: Balance and allowance information incl Data
UPGRADE: Upgrade info
RO country name: Roaming info, RO ITALY for example
CR: Make a card payment
APP: Download the My EE App
UPDATEME: Low allowance alerts
NUMBER: What's my number
UNLOCK: Check the lock status of your Apple device
VM ON or VM OFF: To control diverts to your voicemail
SPORT: For more information on TNT Sports
COVER: Check what insurance cover your phone has
BAR: Bar third party premium rate services
UNBAR: Remove the third party premium rate services bar
STOP to 1234: To opt out of marketing communications
Further support can be found at ee.co.uk/textservices
Is anyone else having this issue?
27-10-2026 02:54 PM
Hi @sunny_xo
Just worked for me. Are you a pay monthly contract customer.
Thanks
27-10-2026 02:58 PM
Yes unsure why. It sadly just keeps relaying me the above message when I text. Even turned off RCS