Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 9622 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6318 Views
  • 0 replies
  • 1 Helpful

Is this a scam?

My husband received a text today welcoming him back from abroad. We haven't been abroad.

LJJ49 by Visitor
  • 200 Views
  • 2 replies
  • 3 Helpful

Resolved! Am I being scammed?

We have EE Broadband. Got a visit from Virgin Media yesterday trying to sell us their broadband. Guy was doing the street and had a Virgin Media car. Gave him my email address and name (info that can be got anywhere) so he could email me some quotes....

Resolved! Text From EE

Received this message from EE this morningEE: We faiIed when attempting to process your Iast biII. To avoid the termination of your services pIease visit: https://ee-ref-support.web.app .Unfortunately I clicked the link and updated with my new debit ...

Resolved! Fake text?

Text from number +44 7486 631740 claiming to be EE, stating they are having trouble processing my bill. Is this legit?

JCORNES by Visitor
  • 293 Views
  • 3 replies
  • 7 Helpful

Resolved! Is this EE calling?

Hi,has anyone received a call from this number 07983 491198? Does anyone know who it is? Thanks 

Safvana by Contributor
  • 351 Views
  • 1 replies
  • 2 Helpful

Resolved! Scam re EE/BT merger

I just received a call from a Southampton number (023 8244 2991) claiming I would be receiving a new SIM card tomorrow due to the EE/BT merger. They said they would transfer me to another department, but I hung up, assuming it was a scam. Can you con...

Resolved! Scam call

I just had what I think was  scam call from 07418 374545 claiming to be EE and offering a 50% discount on my current bill.  They wanted me to tell them my most recent bill amount.  When I asked them for verification they were indeed EE, they managed ...

Resolved! scam calls from supposed EE

Hi Had a call from what appeared to be EE yesterday. Tyhey wetre offering to reduce my monthly plan by almost half and also to send me a free watch. I told them I thought this was a scam but was assured it was not . They asked me for my email address...