Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 11594 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7538 Views
  • 0 replies
  • 1 Helpful

Resolved! Cold call offering reward for being a good customer

Received a call this morning , my phone showed it as from EESaid it was a call to say thanks for being good customer over the years.Sent a OTP for verification and confirmed details.  He knew details of my contract such as data allowance and phone ty...

Resolved! Scam or not?

I had a call from the number 0191 429 7590, asking me to screen share so that they could show me some loyalty offers. When I said I suspected a scam they got quite persistent. Although I thought the call was probably genuine as they had sennt me a pi...

nosignalbox by Established Contributor
  • 946 Views
  • 7 replies
  • 0 Helpful

Resolved! Scam call

Just received a call from 07340261466 from a fast talking, very urgent, Asian sounding gentleman telling me that I had three days before my SIM would be cancelled, it is ok though because they are sending me (free of charge) a Starlink enabled upgrad...

Alfs1 by Visitor
  • 342 Views
  • 2 replies
  • 1 Helpful

Resolved! Scam offering 30%

Today I received a call  from 020 4592 7771 offering 30% discount.They suggested that the discount was available to my mobile which was an old mobile number.I asked them who they were again and they said EE. I told them I didn't have a mobile with th...

Resolved! Re: Is this a scam text?

I had a message from EE It said, "We have received request to transfer your EE mobile number to THREE NETWORK tomorrow.We'll let you know when it's done. If you didn't request this switch?Call a number I didn't request this

Resolved! Suspected Scam Phone Calls - are they always genuine?

Recently I started getting notifications of Suspected Scam Calls.  I've owned a Samsung A15 for some time and only recently has this started (following my buying a new Samsung phone).  I assume the protecting software against scams has been activated...

gez-jam by Investigator
  • 1060 Views
  • 1 replies
  • 1 Helpful

Resolved! Scam Guard

Hello .When I upgraded my phone to the Pixel 10 Pro I got the Essentials Plus Unlimited Plan. Within the plan I have Scam Guard. Yesterday I  activated three months of free Cyber Security Duo. I connected one of my email accounts to the Norton Dark W...

Anth7 by Established Contributor
  • 1156 Views
  • 3 replies
  • 1 Helpful

Resolved! Text from 1122

Received a text from 1122 saying as by and we customer I get double data, any one know if it’s legit or a scam text??

MazHol by Explorer
  • 9918 Views
  • 9 replies
  • 5 Helpful