Security

Discussions around online safety including security and scams

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 9804 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6441 Views
  • 0 replies
  • 1 Helpful

Resolved! Worrying Scam

Received a call from 07502 354235, number came up as a likely nuisance.Caller claimed to be from EE, female with strong Indian accent, wanted me to confirm my details as she had special offers.  I was suspicious so said I would not be providing any i...

Resolved! Telesales calls from EE

Have had a few calls from 01914297590, which shows as EE, but when I answered this morning I was given the hard sell on new add-ons to my contract.Guy was perfectly nice + was able to send me a verification message from the same number as the regular...

Scam Email?

Is this a scam email - or is my (old) @btinternet.com being disconnected? From: E E Servi□e <jsebas@zoominternet.net>Sent: 30 May 2025 12:47To: btukbroadband@bt.com; noreply@service.comSubject: New Terms and Policy Changes B͎T+EE Telecommunication  H...

Mac_101 by Visitor
  • 373 Views
  • 2 replies
  • 5 Helpful

malicious sim swapping

What measures EE takes to prevent malicious sim swapping when hackers pretend to be customers aiming to breach the 2FA mechanism?I tried to ask the company directly, but there is no suitable category to ask in writing, only to call or send a letter. ...

Elvira77 by Investigator
  • 7655 Views
  • 24 replies
  • 10 Helpful

Resolved! Contract discount phishing scam

I received a phonecall from a random mobile number and they were claiming to offer me 40% on my current contract offer.They said I would receive a text from EE with a pin code and wanted me to verify what the code was. The text was a genuine EE text ...

Resolved! Is this spam?

 received this text today, could you tell me if it’s spam or not? Says it’s from EE, if I click info there’s nothing there. But as you can see I did receive a security message from the same provider?  

IMG_9863.jpeg
Dh86 by Investigator
  • 232 Views
  • 1 replies
  • 4 Helpful

Resolved! a possible scam

I recently ordered internet at home from BT, and then I received a call from a number +44 1913896336 with exactly the same details that I provided to BT, and they offered me a monthly internet plan and an Apple Watch, they sent me a link with the web...

Resolved! Scam Call

Just received a scam call from someone pretending to be from EE offering 40% discount.Said they were going to send me a PIN and I have to give them that number.When they sent the text message, they sent it from the number where I get marketing EE mes...

FRAUD in EE shop

I went into my local EE shop to ask about roaming charges abroad on 28 April. Nothing else except the Manager suggested I return mid May since my home broadband charges etc looked high and he might be able to reduce them. I returned and nothing posit...