Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 12038 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7795 Views
  • 0 replies
  • 1 Helpful

Resolved! SCAM CALLER YESTERDAY

Yesterday I had a call from 02081787779 followed by a whatsap call from 07961656387This was about blocking my sim and sending another out by post.Check my full name, address - the wanted to HALVE my bill for me ! (he did ask me how much I was paying ...

Resolved! Norton Cyber security VPN

Hello, I've just set up Norton cyber security and trying to turn on the VPN but it just says 'unavailable' has anyone else had this issue? It's the only reason I wanted to set it up to be honest and the key feature won't even turn on! It says I need ...

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Resolved! Call spoofing

Another type of scam which is on the increase is ‘call spoofing’. We thought it would be useful to explain what it is, so you can better protect yourself from bad actors who employ this sneaky tactic.     What is call Spoofing?   If you have caller I...

Sorcha by Former EE Community Manager
  • 43387 Views
  • 33 replies
  • 13 Helpful

Resolved! Possible scam message

 I got this message from a number that seemed legit about redeeming EE points however I’d never heard of EE points before so didn’t know if this message was legit or not. The link sends you to what looks exactly like the EE website so not sure if it’...

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Resolved! 0208178730 spam?

Someone rang saying they are from the EE Promotional Department, offering to slash bills by 40%. Is that spam?

M

I received an email saying my BT mobile phone contract needed renewing . Offered new contract but seems to be E E mobile. Is BT security still valid on EE mobile, does EE offer security coverage or is it extra? 

Resolved! 12 Days of Christmas winner verify

I have recieved 2 emails telling me ive won a Samsung TV but cannot find how to verify if this is real or scam.  Can anyone help please  

Sara303 by Visitor
  • 308 Views
  • 3 replies
  • 1 Helpful

Resolved! Scam Call from 01156777257

Said they were from EE, Indian accent, they sent me an email from ‘EE Discount’ ee@limitedpromotions.co.uk which was identical to EE’s emails so I almost fell for it, they managed to access my EE account and it wasn’t until they asked for my card det...

Ironlady by Visitor
  • 1810 Views
  • 8 replies
  • 4 Helpful