Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Re: Unlocking adult content

Contract

Resolved! Content lock removing

Hi I want remove content lock

Resolved! Scam call that sent text mimicking EE security

I received a call today that my phone said was suspected spam, so was immediately on alert. The call was from 01706 number from Rochdale, but had a south Asian accent, claiming to be from EE. Was hard to understand what he was saying, but it had some...

Resolved! Scam or not?

I was checking my email and saw a message that looked like it was from EE. It said, "We have received request to transfer your EE mobile number to THREE NETWORK tomorrow.We'll let you know when it's done. If you didn't request this switch? Get in tou...

Resolved! Text claiming to be EE

My daughter received a text this morning from 07396702726 claiming to be EE and advising the bill had not been paid ‘click this link to update payment details’. It appeared to be an ee.co.uk web address but instead of clicking the link I checked the ...

Resolved! My mobile does not recognise its puk code. How do I overcome that?

Resolved! Scam query

I had a call from an unknown number saying from EE and offering 40% discount. I just had to confirm my email. Which I did. And they sent me a code from no-reply@info.ee.co.uk. Looked legit so I gave the code. The lady told me I passed security and mu...

Arlo secure subscription code

I purchased the Arlo doorbell with two security cameras in April this year, it comes with a 24 month subscription. Does anyone know how I find the secure subscription code? I tried EE chat and they were useless! It wasn’t on any of the paperwork sent...

I think I’ve just received a scam call ie: EE will not provide a service in 2d

Resolved! EE SIM card call

I just received a call from 02046177572 claiming to be EE explaining the merger with BT and that I required to upgrade my SIM card, confirmed my email, address and name. However, afterwards start to speak about my bills and tried to confirm my bank d...