Lost phone

theodore1010
Visitor

Hi my phone has been stolen and im unable to cancel anything as the options require you to call ee to report a stolen phone [which i cannot do currently right now as i do not have a phone] can we flag this manualy?

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Morning @theodore1010 

Thanks for coming here. 

I am sorry to hear you have had your phone stolen, this would need reporting to our mobile care team by calling us on +44 7953966250 from any other phone, and select the option for lost and stolen.

Please see our What should I do if my phone is lost or stolen? Help page for more details.

Leanne.

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1 REPLY 1
Leanne_T
EE Community Support Team

Morning @theodore1010 

Thanks for coming here. 

I am sorry to hear you have had your phone stolen, this would need reporting to our mobile care team by calling us on +44 7953966250 from any other phone, and select the option for lost and stolen.

Please see our What should I do if my phone is lost or stolen? Help page for more details.

Leanne.