13-10-2023 03:00 AM
Hi my phone has been stolen and im unable to cancel anything as the options require you to call ee to report a stolen phone [which i cannot do currently right now as i do not have a phone] can we flag this manualy?
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13-10-2023 06:55 AM
Morning @theodore1010
Thanks for coming here.
I am sorry to hear you have had your phone stolen, this would need reporting to our mobile care team by calling us on +44 7953966250 from any other phone, and select the option for lost and stolen.
Please see our What should I do if my phone is lost or stolen? Help page for more details.
Leanne.
13-10-2023 06:55 AM
Morning @theodore1010
Thanks for coming here.
I am sorry to hear you have had your phone stolen, this would need reporting to our mobile care team by calling us on +44 7953966250 from any other phone, and select the option for lost and stolen.
Please see our What should I do if my phone is lost or stolen? Help page for more details.
Leanne.