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Is this a scam

Debm11
Explorer

I have had an email today from BT+EE Telecommunication

stating

we are disconnecting our old Mailbox version of accounts as of 22th May 2025

asking me to login here to confirm my email is still active.

is this a scam?

please let me know if this is really from EE

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Thanks @Debm11.

That definitely isn't an email we'd use, so you've done the right thing in checking.

Can you forward the email to phishing@ee.co.uk so it can be looked at?

Once you have done that, I'd recommend deleting the email.

Michael

View solution in original post

4 REPLIES 4
Michael_D
EE Community Support Team

Hi @Debm11 

Welcome to the community.

I can understand your concern with receiving an email like that.

On first impression it doesn't sound genuine, so I would avoid clicking anything for now.

Do you have a BT email account?

What address has the email come from?

Michael

Hi, yes I have a BT email account.

the email came to me from 

ee@44mobile centre

Michael_D
EE Community Support Team

Thanks @Debm11.

That definitely isn't an email we'd use, so you've done the right thing in checking.

Can you forward the email to phishing@ee.co.uk so it can be looked at?

Once you have done that, I'd recommend deleting the email.

Michael

Thank you for your email and your help.