Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 9646 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6334 Views
  • 0 replies
  • 1 Helpful

Scam call

Hi guys any one know What a Robocaller I've received about 6 calls that my mobile blocked it and I've sent it to EE 7726.02045207477 please be careful 

Doreen143 by Skilled Contributor
  • 306 Views
  • 1 replies
  • 3 Helpful

Getting content lock removed

I finally got to speak with someone yesterday (13/09) regarding getting this lifted. I'm 35! And all I want to do is buy some underwear!!! So I thought I spoke to someone who was really helpful and was told it would be removed at the latest by 12.30p...

Kelly2787 by Investigator
  • 527 Views
  • 1 replies
  • 0 Helpful

Resolved! Scam phone call

HelloI have just received a call on my apple phone to say I will be charged £79 for this call.  I cut off the call immediately but am not sure what I need to do to make sure this does not happen again.

scam

+44 7551 807916 i received a phone call and a what’s app message saying i coukd upgrade to iphone 13 pro max for £38 a month is this number associated with EE?

Fraud

Like several others in this community, I have recently been a victim of fraud via EE. An individual opened an account in my name at an address I've never been associated with. They failed to pay their bill, entered arrears, and the account was closed...

Is it a scam?

Hi, I have been searching a sim only offers through EE website, I entered my personal info to know about the exact details, meanwhile i received a calll from +441462341325, and I have been asked to enter and approve my personal details, I did all tha...

MangaiM by Visitor
  • 2877 Views
  • 1 replies
  • 1 Helpful

Be aware

Hi guys has anyone received texts from Elena-Luxita Mateiescu-paun about 600 FREE SPINS  It's saying PLAY NOW [Mod edit: Removed to ensure safety.] Opt Out:STOP to 07516956151 I've never and would never GAMBLE on line. So another one to Be Careful 

Doreen143 by Skilled Contributor
  • 737 Views
  • 13 replies
  • 3 Helpful

EE number maybe fraud

HelloOne of my clients told me that they get a message saying this number could be a fraud - when they call my number. How do i get this checked out?

akshat by Visitor
  • 280 Views
  • 1 replies
  • 2 Helpful

Resolved! warning, theres a scam caller

020 3127 2428Just had an Indian woman call me on the above no, claiming to be EE customer services.  just giving everyone a heads up. Just hang up, don`t answer.