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Contract discount phishing scam

Gunnvaldr
Visitor

I received a phonecall from a random mobile number and they were claiming to offer me 40% on my current contract offer.

They said I would receive a text from EE with a pin code and wanted me to verify what the code was. The text was a genuine EE text message but it was "Your PIN for resetting your EE ID security answer..."

I was always suspicious of the phonecall but he sounded like he was in a call centre and he uses the genuine EE message as a way to "verify that it's legit".

As soon as I hung up another random mobile number rang but I just ignored it.

The numbers were:

07393 369016

07442 424829

 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

It's probably a scam as the call came from a mobile no. & not a landline that EE usually uses.

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

Looks like you've given away access to your MyEE. If you can still get into it I should check it's all OK & change your pwd & other creds.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

It's probably a scam as the call came from a mobile no. & not a landline that EE usually uses.

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

Looks like you've given away access to your MyEE. If you can still get into it I should check it's all OK & change your pwd & other creds.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP