Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1183 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1587 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 25902 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 13860 Views
  • 0 replies
  • 6 Helpful

Resolved! Data

How can I get more data until my new one start

top up with pin

hello, I can't add the pin from the voucher, it always gives me an error and I can't add it, please help me if you can, I'm not in the United Kingdom, I'm in Bulgaria, I have roaming on, I don't know why I can't add it, please help me

Ivana09 by Investigator
  • 551 Views
  • 1 replies
  • 1 Helpful

PAYG sim card error - can someone PLEASE help from EE!

Could someone please help with an issue I have with a PAYG sim card that has had the number disconnected in error.I have spent nearly 2 days, on and off of live support chat, on and off the phone (someone from EE will get back to you in 24-48 hours a...

Ivana

hello, I bought a voucher but I can't put it in because my number is suspended, how do I put it in?

Ivana09 by Investigator
  • 414 Views
  • 6 replies
  • 1 Helpful

Resolved! Cant find "Manage Payment Methods"

Looking to top up my sim only card but as it's going to expire today.I want to add a payment card so it does it automatically every month.When I go on to "Account" there's nothing in there of any help.RegerdsHelen

adamsh01 by Investigator
  • 525 Views
  • 1 replies
  • 0 Helpful

Re: Closing adjustment

I have got same issue as of today and I am overseas.Tried topping up with UK bank cards unsuccessfullyWhy on earth EE does not send SMS ALERTS???How am I supposed to top up my EE from abroad? Many thanks for any assistanceMax