If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have a new payg simi paid £30 for a pack that shows in my accountMy account shows zero credithow do I use my pack!!
I bought a pay as you go sim two weeks ago, a lot of hassle later two of them arrived yesterday. I've put it in my phone, but my number hasn't transferred yet and none of the allowances i paid for are available. I paid £20 for a 70gb monthly sim, yet...
ee have given me constant problems 1. when i had a promotional unlimited data add on it still used data from my pack allowance 2. when i tried to cancel my pack later on it took 6 weeks to get rid of it 3. i have an offer to get free data when i top ...
I have brought a pack but it’s saying not able to use it despite topping up and paying for it?
tried add-on 1Gb to 150. it tells me that the plan (3Gb) is not available. Cannot buy data via 150? Got 341 error. Crazy stuff going on.
Hi - I have a balance of £12.16 but am unable to make calls.The message I get is 'You don't have enough credit'!Any suggestions?
Hi there,I paid for a top off to get one of the data packages for my SIM. It won’t work and it keeps showing an error.1. What’s the issue?2. If it’s inactive and I am unable to use this SIM / phone number, how do I request a refund?Many thanks!
why is it so bloody difficult to just top up my phone?
Hi, Mum's in hospital so is now using her EE PAYG brickphone which was only for emergencies before. It's PAYG and checking the balance before and after a call of known length, by texting BALANCE to 150, shows it's paying £1/minute. I've found https:...
HiI'm no longer able to buy any add-ons. If I try to follow the link to myee, it times out, calling 150 didn't come up with any options that worked and texting 150 to buy an add-on gets the reply - sorry, there has been a problem and we cannot add t...
