If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have moved to Australia and tried to keep my number by swapping my contract to a pay as you go and now it won't seem to work. What is wrong? I can't even call 150 for help!
So last night (23.58) I topped up my credit for my £20 subscription pack, for the past several months the data has rolled over and I had around 45gb left over from the last pack to renew today. However my pack did not automatically renew like normal ...
I need to make some expenses claims, and I generate a PDF showing the payments I've made for the past 12 months. Unfortunately the best I could manage was a web page showing my top-up-history that only goes back 90 days.https://ee.co.uk/bills-payment...
I have a MYEE account which has several PAYG phones attached to it. When I try to top up any of the numbers/phones it constantly swaps to another phone/number which has caused a fair amount of unnecessary expense and a great deal of frustration. Am...
Hi. My mum is an EE customer on a phone that isn’t supported by 4G/5G and is currently on a pay as you go plan with EE. She has just upgraded her phone so she can continue to use data on 4G. Does she need to purchase a new SIM only plan from EE o...
I lost my top up card fro my mobile phone, it's a galaxy J5, any idea how I get a replacement?
I was charged twice for £15 top up amount how do I get a refund. Can I use my top up amount to purchase a SIM card at the store
How can I contact ee live chat on pay and go customer
