If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hiya, I went into an EE store yesterday to get a top up and to load on a £20 pack. When the man helping me texted ‘PACK20’ to 150 and then ‘YES’ it came back with: I'm sorry, we are experiencing some problems and can't add your pack right now, please...
I'm trying to purchase a European roaming package, but the page keeps showing an error and I can't purchase it.
How can I remove my card details from my EE pay as you go account.
In my ee account with large amount credit in account I can't find any way to purchase an ee Subscription Pack, Button in account that states Buy packs and Add On's only leads to information page about packs, also another button called Choose your Pa...
i have a sim only deal for a router and have put £10 credit on it , but my account shows zero data , mins and texts available . can someone help
Hi,I'm trying to purchase a new 30 day pack with a new debit card. Every time I enter the card details and confirm the purchase I get the following image. This happens when trying on my phone, tablet and computer. Any ideas on how to get around th...
Ee let me buy a voucher that contains unlimited text for 20 a month today my phone was cut off for no reason I’ve lost my number I have had for years they tell me it’s in terms I stated a new job that includes getting calls and text they cut me off ...
how do i see my call usage and the number dialled
