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unable to purchase roaming add on while abroad

SonnyUK
Visitor

‎04-07-2024 09:37 AM

email add on request or in app request for roaming appears is not working 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎04-07-2024 10:44 AM

@SonnyUK  There is no email address to use for this.  add ons don’t enable roaming they are just add on to keep costs down. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎04-07-2024 12:07 PM

You will be offered roaming add-ons in a Welcome msg when you arrive.

Where are you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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