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Cannot pay subscription pack from Current Credit

Sorin89
Visitor

Hi,

I am trying to set up a pack by paying from my credit.

 

At the end of the process, it says it was successful but 0.0 is taken from my account.

 

My credit stays as before and in the menu i see the pack in the "your Pack " section but  the alllowances still show 0MB of 0MB.

 

Can someone help with this ?

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Sorin89 

Thanks for coming here 🙂

Could you text BALANCE to 150 and let me know the full reply? 

Speak soon 🙂

Leanne.