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I am not able to buy addon with top up or card!

IgorsPetrovs
Explorer

I have 10£ top up in my account. When I try to buy addon with top up I have error and also when I try to buy addon with bank card i also have addon purchase error.

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @IgorsPetrovs 

Welcome to the community

Which add-on are you trying to purchase? Are you able to get it from the add-on hub?

Chris

Hi, just sorted now.Thanks

Sent from Yahoo Mail for iPhone
Christopher_G
EE Community Support Team

Good stuff, @IgorsPetrovs 

Thanks for letting us know. 🙂

Chris